"Fast"

Fast, efficient and professional. James in particular was very helpful and friendly.

"Urgent repairs needed"

Extremely quick and easy to use service
Great that you guys collect from and return to home address
Unbelievably convenient.
Just wasn’t ready for for extras that were needed still should now be sorted for next
6-12 months at least 🤞🏻
Thank you so much

"Quick and Quality service"

Service was done well, they were clear about the work that needed to be done and checked with me all the way regarding the cost.
The pick up service was great both drivers (Christopher and Barbara) were punctual, friendly and efficient - called to give update on arrival time. They also changed my delivery address, to my work, for my convenience.

Great value for an excellent service - would recommend to anyone.

"Excellent service from pick up to…"

Excellent service from pick up to delivering my bike back to me in only a few days.

Highly recommended, will use again

"Easy, fast and great communication"

Havebike was really convenient - they picked up and dropped off with no fuss. My bike took longer to return than specified, as she needed extra parts, but this was communicated to me with expected dates and the reasons for this via email. In the end, she was only two days delayed, which is amazing. The whole process was done online (minus meeting the driver), which really helped as it meant I wasn't waiting in for a phone call. Approval of extra work/parts took minutes too and my card was charged with no faffing/resubmitting details.
All-in, it was expensive (she needed a lot more work than anticipated), but for the convenience, it's worth it.
I'd recommend and will be using again for my fancier carbon bike once my wallet has recovered.

"Great service as always"

Great service as always. My bike has been returned today by a friendly member of staff, Barbara. She was punctual and professional. I recommend Havebike to everyone. Bike looks like new after the service!

"Took advantage of Black Friday offer"

Took advantage of Black Friday offer, otherwise I would have been put off by the price. Bicycle picked up on time by Renan, who was very helpful. I was then contacted with a list of parts recommended to be changed. This nearly trebled the price but I accepted. I was then told there would be a delay in the return of the bike which could have been a problem as I specifically choose collection and return dates to suit me. Barbara returned the bike at the re-arranged tome and it looks great. Expensive but I am hoping it is worth it.

"Very friendly collection and return…"

Very friendly collection and return people. All done within the time slots which was great. Bike looks very clean and work seems ok. One slight gripe is the returning delivery person didn't ring ahead to warn me. I was in anyway so it wasn't a problem but something to be aware of since that is part of your offer.

"Had a few issues with my bike so…"

Had a few issues with my bike so decided to try Havebike. Took advantage of BF offer, there were some further issues that arose but the communication with Matt was clear and gave me options for the repairs and the costs broken down. I ended up needing a new brake caliper but was reimbursed the brake service. Bike was collected and returned by Barbara as planned, called me ahead to confirm times and explained the process at each stage. Bike looks good, brake sorted, thanks!

"Great service"

Great service, easy to book, excellent customer service, transparent pricing. Expensive but high quality and very convenient