"Went today absolutely shocking went to…"

Went today absolutely shocking went to complain and they didn’t won’t to know or bothered there’s no hygiene standards at all rides are falling apart should be shut down

"Matlock Bath."

Matlock Bath. Went with 9 and 6yr old. ....brilliant day. Staff friendly and helpful. Rides are old but all running and great for target 3 to 13yr age group. Site clean and well looked after. Very very hilly but compact.

"We visited Gullivers in Matlock Bath…"

We visited Gullivers in Matlock Bath with our granddaughter today. The place is very dilapidated and run down. I don’t think it’s had any tlc for over 30 years!
I’m disabled and use a mobility scooter, because of the steepness of the site it was impossible to get around. Not one member of staff offered any help.
All the rides are very old and they dont seem to bothered about Health and Safety.
Frankly, it’s a disaster waiting to happen.
We will NEVER go back…..

"Very disappointed with my visit today…"

Very disappointed with my visit today as we purposely booked this weekend as my 4 year old son loves dinosaurs and it was the Dino unleashed weekend. Online it said dinosaurs would be roaming the park all day for children to see and touch. We were lucky to see 1 dinosaur by chance near the entrance as we had been told to head to safari kingdom which is next to the lost world as this is where the dinosaurs would be and surprise we only saw the dinosaurs that are part of the lost world.
We were also told that there was dinosaur eggs hidden around the lost world for children to find amd again we didn't see any and speaking with other parents neither had they.
I was with my nana who was in a wheelchair and we were had to walk up a ramp which was very bumpy to gain access to the lost world as we were told that was the only way in (it wasn't but we only found this out later)
Several rides had 1 member of staff manning them so you had to wait until they had finished with other rides before you could go on.
Members of staff didn't know where the disabled toilets were so my nana had to use the general toilets and could have had a fall due to them having no rails for her to hold on to.
The rides were OK for young children and my son had a good day but was upset as he didn't get to see the real dinosaurs.

"Visited Gulliver's Dinoland & farm"

Visited Gulliver's Dinoland & farm. In the cafe I was ahead of a family, I ordered, paid and waited. And waited and waited. The entire family was served before me - why? I went to enquire where my food was. a couple of minutes later someone came out with half of it and I took it to the table. Then the table number spoon was removed but the rest of the meal wasn't brought over. I want a refund of the missing parts of the meal that were paid for.

"Fast food was cold"

Fast food was cold, bread rolls soggy, overpriced extortionately
Lack of direction from staff as WiFi not working properly as could not activate Q code
A disappointing day

"Fantastic value for money! "

Stayed here with my family for night food and entertainment Included plus 2 days in park and parking Absolutely amazing value! We had a fantastic Lodge and play parks everywhere worked out £45 per head unbelievable value hardly any queues the Thame park had fab rides and the farm and dino park next door was included too! Music bingo in evening was fab and toasting Marshmallows then movie with cookies and milk and meet Cookie Monster was great! the food was not the best if I’m honest but was Edible if I had the change one thing it be the food in evening but have the pizza 🍕 as that was ok but for what it cost and it was Included u can’t complain really would deffo Recommend this place for family’s

"Very very old not safe"

Very very old not safe! Staff swearing at kids in bumpy cars never ever again we left right away came with a family of 20 paid over 500
Pounds never had a refund very poor costumer service. Don’t go!!!
Staff used F* words in front of children called police on us will post this on TikTok to aware people that this park is not safe will report safe guarding issue my children where crying for hours just 1 staff member ruined it for a family of 20!!!! Instead they should solve the issue and we would always go back.. they choose this path that’s fine we will take our own ways

"This park in Warrington should be…"

This park in Warrington should be closed down its a health and safety risk.... the accommodation was poor with fire doors blocked, no smoke alarms in the room we stayed in, wrong fire extinguisher in the rooms, the food in the hotel was not edible. the park is a death trap, very run down, customer service is poor, i have reported the park to the health and safety executive, Warrington trading standards and the SUN NEWSPAPER, THIS PARK NEEDS TO BE SHUT DOWN - STAY AWAY IF YOU DONT WANT YOUR KIDS PUT AT RISK - GO to Alton Towers

"Very poor accomodation"

We came the weekend of 2nd march for our daughters 4th birthday the eat, sleep, play package and tbh we've not been impressed at all, this was previously emailed but heard nothing in return.
Accomodation Princess suite one: when we first got in two bulbs in the kids section were broken (we did ring maintanence and had this fixed), the mini fridge wasn't cold even on colest setting and my son had medicine that requires refridgerating (luckily it was cold enough outside to store outside but this is besides the point). Then when it was time to go to sleep we realised the balcony doors wouldn't lock by this point the children were asleep therefore was unable to ring and get this sorted. As a result of this i was unable to sleep as i have high levels of anxiety.
Entertainment: the craft they had going on was only able to accomodate 1 family at a time due to staff & room. The arcade and disco were so cold we weren't able to stay due to the freezing conditions everytime anyone closed the doors the staff opened them not closing them again everyone had coats on and so many people had to leave. My daughter also has a lung condition that means it wasn't worth the risk of us staying longer. The parks at site were either closed and bits around the site closed & run down with sheets of metal laying around the site ect considering it's just had time to sort all this.
The good parts were our room was amazingly snug and warm and the food in the resturant and staff in their were lovely.
Gullivers land: lots of the rides were closed on both days sometimes for the whole day sometimes for a good chunk of the day a whole part of the park was closed both days (the lost world) and again in general the park was quiet run down considering it's opening weekend and things should have just had a clean down and spruce up. (On the pluss the staff in gullivers land are amazing at making the kids feeling special)
We've been to other gullivers and never been this disappointed we loved every minute of the other parks. There were also other familys complaining about the same things during the stay with one family actually leaving to find better accomodation.