"Video and news"

Saw videos and news where a 13 year old at home with his siblings put a kitchen fire with the blanket averting a tragedy while the parents were gone. Hope never to have to use it, but prepared. This is peace of mind.

"The vertical slot is too narrow for my…"

The vertical slot is too narrow for my large dogs crate. So I will have to attach it in a different manner. I don't want to use the double sided sticker on the wall.

"My response to Prepared Hero"

My response to Prepared Hero. I received a generic reply to my email.
The wording was the same as their response on Trust Pilot. I expect a personal response with a delivery date. It's been just short of a month since I placed this order
Protect Hero did mass advertising on social media and TV ads. As responsible business owners, you should have been prepared for an influx of consumer phone calls. Where is my order?

"I haven’t received product to share…"

I haven’t received product to share expirience

"Fast shipping"

Fast shipping! Had to use a blanket when my oven caught n fire! It was a scary moment and I am thankful for the blanket nearby!! It put the fire out quick!!I ordered more for my children!!

"Gave one to every member of my family. Stay safe and smart!"

They look like they work great! I gave one to every local relative! Thank you!

"POOR SERVICE"

I ordered fire blankets for Christmas gifts on December 13. I also paid for express delivery. It is now January 24th and have not received the blankets or ANY return communication from my emails to the company. I even wrote a letter and sent it by regular mail. No response. VERY DISAPPOINTED WITH THE COMMUNICATION!!!
THERE IS NO EXCUSE FOR THIS!!

"A safer 2025 in our preparedness"

I am so impressed with the product and service provided by Prepared Hero. I have been concerned that any fire threatens me personally, as I am unprepared. My fire packet with a special blanket/sheet is now hanging prominently in my kitchen. I also purchased the prepared hero packet for my sister, friends, and family. It is reassuring that we will all be safer. Thank you,

"Disappointed"

Absolute lack of communication with shipment dates, had to reach out multiple times to get a response, and taking over a month to ship and receive items is wild. Finally received our items but the timeframe for everything will drive us away from ordering again.

"Disingenuous"

The only way for me to have access to write a review was to click a "4" or "5" stars on the previous page. Clicking on a "1," "2" or "3" will not get give the customer access to the review rating. This is discouraging customers to leave a review of 3 or less because you make it difficult to access this page. I had planned to leave a rating of "3" based on my buying experience, but I've lowered it to "1" since I see that your company isn't honest about wanting a review that it's invited me to give (unless it's only a good one, of course).