"I ordered a 4 pack on December 12"

I ordered a 4 pack on December 12. It's been 7 weeks and I still have not received my order. They provide a tracking link and it just says I'll get an email when my order is sent. I received a response to my email and they say they've had an "unexpected large volume of orders" If you call, you just get a message saying to email them and then phone goes dead. Despite this, I continue to get emails and see ads to order.

"Excellent customer service 👍👍"

Excellent customer service 👍👍

"Order was delivered promptly"

Order was delivered promptly, in time for Christmas. Ordered an 8 pack and passed them out. Everybody was thrilled, and one granddaughter actually had a fire extinguisher on her list and I didn't know it, and she liked this better. Then I decided I needed more so I have ordered another 4 pack and am awaiting it's arrival.

"Buying these online was very easy"

Buying these online was very easy, I hope I never have to use them,but it gives me peace of mind.I also gave them to my kids.

"Customer service is fantastic"

Customer service is fantastic and easy to work with. The product is great. Wish my aunt had one when she had a kitchen fire a couple years ago. Now I'm buying them for the whole family.

"prepared hero delivery "

I disappointed that it took 6weeks to be delivered 😕 I did ask that the order be canceled because of timing and they still sent the order. I have just kept them. Just do not be in a hurry to receive your purchase. Thank you again for the blankets,hopefully they will never be needed.

"Good Company"

Good company to work with
Good products and great customer service!

"Once I brought the problem I had to…"

Once I brought the problem I had to their attention my pkg was delivered on the date that they said it would be on an email that was sent to me. I'm very happy with my fire blankets that I purchased and they have restored my confidence in buying from Prepared Hero.

"Took to much time to arrive"

Took to much time to arrive
It was a Christmas gift!
Arrived today

"I ordered six altogether I believe…"

I ordered six altogether I believe maybe six I gave one to my two of my neighbors and I also gave one to my grandson. The other ones I kept and I gave one to my significant other thank God no one had to use them, but if they ever do, it’s a quick way to not only save oneself, but they’re home