"Missing order"

Around Nov. 28, 2024 I ordered 12 sets of the Prepared Hero Fire Blankets. On Dec. 6, I received 6 sets with an order number and a tracking number. On Dec. 7, I received an email that the last half of my order in transit. It gave me an order number and tracking number. Problem is the tracking number was the same as the first package. So when you try to trace it, message says Delivered on Dec. 6. The second half of my order HAS NOT BEEN DELIVERED.

"I never received my ordr very upsetr"

I never received my order

"Their word is good"

I thought there was going to be an issue on the arrival date of the items I purchased. I reached out by email and expressed my concerns with Prepared Hero since the items were Christmas gifts. The response from Prepared Hero was very quick and I was assured the items would be sent on time.
Sure enough, I received the order on the 23rd.
Thank you for keeping your word.
I would recommend this company as one to do business with.

"Canada post strike is over-where is my order"

Canada post strike is over, but still no tracking number, and not answering several emails asking why they are not sending it, but yet offering same day delivery in other emails to me for new orders.
Patty H.

In reply to their reply below, I have constantly been emailing their customer service, and no answers. PH29107140819

"The discount on multiple fire blankets…"

The discount on multiple fire blankets helped make my decision easier. The shipping time was extremely quick.

"Your site is easy to use"

Your site is easy to use. My order was delivered on time and the packaging was great. I am an EMT on a Volunteer Fire Dept. and think your product is great. I am giving a blanket to each of my children for Christmas.

"Very FAST delivery!!!!!!!"

Very FAST delivery!!!!!!!! Thank You very much for it!!! Hope I never have to use it though!

"Very happy customet"

I was so happy to get a great price on the fire blankets and that they arrived in time for Christmas. Thank you so much and Merry Christmas to all!

"Practical gift bringing peace of mind"

I bought a set of four as gifts for family for the holiday. I wanted something practical that would ensure safety and give us all peace of mind should the unexpected happen in the kitchen, which during the hustle and bustle of holiday food prep, is heightened. The purchase was especially appropriate since two young adult family members suffer from vision problems and their propensity for kitchen accidents is elevated.

"Great safety ideas"

Great safety ideas, I purchased as gifts and they loved it. Quick delivery. One thing I wished the blanket came with the mounting hooks instead of spending $4.99 each. I purchased 8 units and had to spend so much more for the hooks.