"This is a great product"

This is a great product. I had to use it within a couple of months of receiving it and it worked great! Easy to use and quickly prevented a small but scary fire from becoming a disaster!
The company was VERY helpful when a second order I made was lost in delivery. My email was answered the next day and they replaced the order.

"Very easy to order"

Very easy to order, product arrived very quickly.

"I love the products they offer"

I love the products they offer, we bought the fire blankets, extinguisher and the pens that detect hidden cameras and GPS. Quick delivery and reasonable prices.

"I purchased Prepared Hero for Christmas…"

I purchased Prepared Hero for Christmas Gifts to my relatives in Arizona and also Oregon. I thought it is a perfect gift. Hoping they never have to use, but peace of mind knowing that they have this in their home if ever needed. I have some for myself which makes me feel good about having. Saw them advertised online and thought what a great idea! I took a local Fireman Class with our local Fire Department and realized that this is a no brainer to have in your home.

"love your product "

I gave am giving them out as Christmas pressents Love them

"Inconsistent Bundle Quantities"

I just placed an order for the 12-pack of blankets to give as gifts. At the end of the checkout process, I was asked to add the hooks onto my purchase. First, why wouldn't they be included with the blanket? Second, I was only able to select an 8-pack of the hooks. If I can purchase a 12-pack of the blankets, why wouldn't a 12-pack of the hooks be available?

"Clear instructions included RIGHT ON THE PACKAGE..no time to look for instructions. Lettering was great size for us vision impaired. Easy to use. "

True customer service at its finest. I placed my order. It came within the expected time.

"Great Customer Service"

I received a shipment of fire blankets with slight flaws in several of them. The Customer Service department responded to my concern very quickly. The flawed product was promptly replaced, and the lot number was requested. I assume this was for further reserch. I look forward to giving these fire blankets this Christmas to family members!

"Quick response"

Quick response, easy to read and understand.

"Prepared Hero was timely in their Response…"

Prepared Hero was timely in their response to my query. They solved my issue in a fair and competent way.