"Excellent product, affordable too!"

It was so easy and affordable to purchase great products that have the power to change lives. So many homes don't even have fire extinguishers or smoke detectors, The fire blankets and spray will at least meet one of those needs! I decided that this year for Christmas I was going to provide each of my family with a set of home safety products and was happy to include the Fire Blanket and Spray!

"Had a question and decided to email…"

Had a question and decided to email support. I was surprised that I received a response within 4 hours. I was even more surprised when I received a follow up email. What a great job, I highly recommend.

"This has been the best experience with a company this Holiday Season "

This has been the best experience with a company I have had this holiday season. Customer service responds to my questions immediately and are courteous and very polite. Not to say .....their product is amazing and makes great gifts!

"Customer service is amazing"

Customer service is amazing! I had a minor issue with the printing of the packaging, not the product, and when I reached out to them they were so responsive. To me, customer service is very important. I definitely recommend this company and the products they produce.

"What would you do in case of a fire!"

First, I ordered a small kitchen size and a larger size to put in our upstairs bedroom. Just in case we had fire downstairs and we could wrap ourselves to get out of the house. Just made my wife and myself feel a little more secure.
Christmas is coming and we thought the Fire blankets
would make great gifts for our kids and grandkids whom all have their own homes. A plus with the fire blankets is the hooks you can purchase to hang them
with, I suggest, in the kitchen..
Delivery was flawless and quick…
My wife and I believe our purchase was a wise decision.

"I was impressed with the promotions"

I was impressed with the promotions. Ordering was easy except that I ordered the 2 pack and only had the choice of ordering 1 hook. I had to make a separate order for an additional hook.

"Got the information that I was seeking"

Got the information that I was seeking. Going to use the information to consider giving more Fire Hero products out to family in the name of safety.

"Received my order quickly"

Received my order quickly, brought for family. Hope we never have to use, but glad to have them handy.

"The communication from your company is…"

The communication from your company is horrible. I placed an order on November 19 and never received a tracking number. I inquired a few times for information about my order and received minimal lip service saying they would check with someone about it and then never heard again.
My package arrived on December 6!
This was my second order with your company. My first order went smoothly and timely with tracking information.
Somehow this second order was just totally mishandled.
Improve your customer service!!!

"2 blankets"

I placed an order for 2 blankets. One for a gift 🎁. I didn't get my apt number in the address but it arrived anyway. Great customer service.