"Lovely product but let down by punitive…"

Lovely product but let down by punitive delivery charges. Also a very inflexible policy to replacing product that was damaged on delivery.

"Tile Disappointed sample arrived quickly but the…"

Tile sample arrived quickly but the tiles looked nothing like the online image.

"Sample looked nothing like pictured!"

I ordered a sample online and paid the £4.99 for delivery. The tile looked stunning online so i had high hopes that it would work for our bathroom renovation. The sample that came was a completely different colour and looked nothing like the picture advertised. I was hoping that it was a mistake and called customer service only to be told the correct sample was sent out and if I wanted to see another sample of that same tile I would have to pay another £4.99 for delivery! I believe they use a lot of photoshop and photo enhancements in their pictures online therefor the tile that comes is nothing like the picture shown.

"Excellent quality and great service!"

Excellent quality and great service!

"Fabulous quality and service "

Fabulous quality and service , can’t wait to get them on the wall ,

"Excellent service, lovely tiles"

Excellent service and fast delivery. Lovely tiles and people!

"The most beautiful tiles"

The most beautiful (sample) tiles, delivered at speed and well packaged. Unfortunately this time, the colours weren't quite right for the room we had planned them for, but I will definitely keep them in mind for future projects.

"Poor packaging "

Nice tiles, however they arrived in insufficiently packaged box.
High percentage of chipped tiles.

"Great tile"

Great. Nice tile and quick postage.

"Marlborough Terracotta Parquet"

Really easy to order from these guys and the product is exactly what is seen on the website, the delivery was fast, but as expected with the nature of the product we had a few broken ones in the crate, I informed Ca’ Pietra and they had the replacements out to us within 3 days.
All in all a very smooth process.

Thanks guys.

J. Campbell