Ca' Pietra

Home & Garden
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338 reviews
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Customer Reviews about

Ca' Pietra

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Jackie Williams

5.00/5.00

"The tiles arrived in great condition…"

The tiles arrived in great condition and on the correct date. Would definitely recommend to others and will order again

10/11/2024

Carolyn Pascoe

5.00/5.00

"Excellent selection"

Excellent selection. Quick delivery of samples.

09/11/2024

Rachel Roberts

5.00/5.00

"Beautiful tile samples"

Beautiful tile samples that arrived in the post well packaged and quickly - thank you:)

08/11/2024

Audrey Campbell

5.00/5.00

"Samples"

Delivered quickly and good sized samples

04/11/2024

Susan Scalise

1.00/5.00

"I did not to even want to give this…"

I did not to even want to give this company 1 star. They delivered my daughter’s terracotta tiles and so many of them were broken she didn’t have enough. She complained and their response was the tiles are delicate. Well yes they are so why deliver them in a large pallet which had nothing to protect them. They delivered some to replace the broken tiles but yet again poorly packed and broken. They refused to refund and just kept sending emails detailing the tiles were delicate and needed to be cared for - yes the company should have cared for them in packaging and delivery. Truly an awful company - dishonest and very poor customer service! ☹️😡

04/11/2024

customer

5.00/5.00

"Tiles are of good quality and arrived…"

Tiles are of good quality and arrived in good time following the order.

04/11/2024

jessica clarke

1.00/5.00

"Never received"

Never received

03/11/2024

Helen Morley

5.00/5.00

"Great service"

Very quick and well packed samples. Thank you!

01/11/2024

Zena Brenner

1.00/5.00

"Total lack of customer service and quality control"

Unfortunately I never even got to order my tiles due to their lack of customer service and oversights of quality control. I ordered 6 tile samples and was sent the wrong colors. OVER 2 WEEKS AGO I requested the correct colors be sent and they have failed to respond to all 4 of my inquiry emails about the issue. So not only do I not have tiles, but my tiler has been delayed for the project AND they won't reply so I can get a refund on my order. Very sadly, If this is how they treat you prior to the order even being placed, I am not sure what quality service or products you would get after purchasing.

15/10/2024

Laura Hales

5.00/5.00

"So pleased to get these beautiful…"

So pleased to get these beautiful turquoise tiles… not only were they exactly what I was looking for but they were greatly reduced.
The website was so easy to use. I ordered some samples and they came so quickly. As soon as I opened the box I knew what tiles I wanted so ordered them straight away as stock was limited.
I haven’t had them put up yet as I’m waiting for a new bathroom, but can’t wait to see the results.
Thankyou so much

14/10/2024
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