"Wasserfilter."

Ich habe Filter bestellt.Die sind sehr schnell gekommen .Bin sehr, sehr zufrieden mit der Firma , kann ich nur empfehlen. Daher fünf Sterne. Vielen Dank.

"Great products - fantastic service"

I've had an RO unit from W2B for a few years and have enjoyed excellent, clean water for my family and marine aquarium. Whenever I've had an issue, Steven has always gone the extra mile to make sure I was happy, even sending out a brand new system when our attempts to track down a problem became too complicated. Their prices are good, the products are great, but the dedication to customer satisfaction is remarkable.

"Just installed my W2B 800 and it is…"

Just installed my W2B 800 and it is working very well. Have had need to call customer service on three occasions to order longer pipes and different fittings and each time the response has been second to none.
I would recommend this company.

"Great device -never had so soft water"

Great device -never had so soft water. Could see the difference straight away (soft hair)

"All sorted!"

Water2Buy have pulled out the stops and couriered a brand new machine to make up for the niggles. Well pleased.

"WOW’ if I could hire a band."

WOW’ if I could hire a band to play and sing the praises of Steven and Water2buy I would. Being close to 80 and spending 30 odd years in the army plus running my own business my experience is pretty good. Living in France how could I expect between Oct and now we would exchange 22 emails and numerous phone calls to sort out a problem? These resulted in a new valve unit being sent which I fitted today ( with Steves help) after early delivery by FedEx at no cost!! I cannot express too highly the expertise, friendliness, patience and downright professionalism of Steve and Water to buy. WELL DONE !!! Ged Teesdale. Thank you all.

"Excelent product and fast response on resolving doubts"

l have been buying online for quite sometime now and l reckon W2B to have one of the best customer services on the web.l give a full five star just because its the highest ratings if not ,could give more.good quality products,fast delivery ,and quick response in resolving doubts.thank you Steven .hope to buy from you again soon.

"I bought the water softener …"

I bought the water softener Water2buy800. Besides the great quality and features that this product offers at a very reasonable price (comparable products from other vendors cost at least twice), I had the most pleasant customer service experience ever. They guys from W2B do really have a customer oriented approach. All my requests for help and assistance were promptly addresses, be it telephone, email or chat - within minutes or few hours. Best seller.
Thank you - Bernardo

"Water2Buy Customer Service"

This is a review of Water2Buy customer service. I ordered the 800 water softener unit which comes with 1 inch fittings, unfortunately the exisiting pipework is 3/4". When I called the customer helpline, it was busy so I left a message for them to call back. Steve from Water2Buy called within the half-hour and I explained the problem. Nothing was too much trouble, he said he would immediately mail the 3/4" fittings with next-day delivery. Awesome.

"Excellent product at very good price."

I have edited this review because Steven at Water2Buy has pulled out all the stops to make me a happy customer.
He has dealt with all of the problems, ensuring that all of the team at W2B are aware of what went wrong and taken steps to ensure that it can never happen again.
In addition, he has, by way of an apology, given me a part refund on my order and added my telephone number to his personal mobile so that I can contact him at any time.
In conclusion, I now have faith that W2B will give me a good service going forward.
I would add that the W2B softener now installed, is much better than my previous softener and that my wife is pleased with it as it is much neater. I checked several alternatives before buying and would say that this softener is excellent value.
So, I would now recommend Water2Buy.