"Professional, helpful and simply the best!"

I want to extend my complete appreciation and gratitude to Natalie Hunter who has provided the upmost support and guidance on a situation this past week. Natalie has provided such attention to detail and comprehensive analysis, providing us with her invaluable expertise. Thank you Natalie for your hard work. I have not only found an amazing HR Consultant, but a true friend for life.

"Very good"

Very good, polite trainer, extremely knowledgeable and supportive, happy to work at a suitable pace and revisit elements where we had questions.

"Marie was very helpful in explaining…"

Marie was very helpful in explaining how to use the platform.

"Richard pearce fantastic guy"

Richard pearce fantastic guy! helped out perfectly, a real asset and look forward to having him back again!

"Great management training by Jon at Citation"

We recently had the pleasure of receiving management training from Jon, and it was a fantastic experience. The session was clear, engaging, and packed with actionable insights. Jon's delivery style struck the perfect balance between informative and approachable, ensuring that everyone on the team took something valuable away from the session.

The follow-up support was also excellent—Jon provided detailed slides and invited us to reach out with any questions or feedback. It's clear that he genuinely cares about helping businesses improve and tailors his approach to meet individual needs.

If you're looking for effective, professional training that leaves a lasting impact, I highly recommend Jon and the services at Citation. Thanks again, Jon—we’re looking forward to working with you in the future!

"Scammers"

Scammers! We started our company in 2019 and signed a long-term contract for ten years due to being pushed to take it so that we could get cheaper price. Unfortunately, our domiciliary care services began to decline as we primarily cared for end-of-life clients. When those clients passed away, we struggled to keep up with payments, especially with no new clients coming in. As everyone in the industry knows, it’s chaotic trying to secure new clients in domiciliary care.

They took us to court for the remaining years of the contract and are now demanding £28,000 from a company already struggling. To make matters worse, the bailiffs have been coming to our home instead of the office, making threatening demands to close our business as instructed by Citation. I have ring doorbell footage of all their visits, and they even shout at our reception staff when they come to the office, screaming about the £28,000 owed.

Citation completely ignored our struggles and never offered any support, despite the fact that we referred four customers to them between 2019 and 2022.

"Professional, helpful and knowledgeable"

I wanted to extend my thanks for the thorough and insightful health and safety inspection you conducted this week. The attention to detail and comprehensive analysis Elliot provided us with is invaluable. Thank you for your hard work and expertise!

"Tom Beckett was fantastic at leading…"

Tom Beckett was fantastic at leading through what is a new HR platform in our business - user friendly with some great tools other platforms don't have.

"Vanguard Self Storage Bath"

Shane Stevenson visited our new self store branch to conduct a fire risk assessment and he was really helpful and fair with his recommendations

"Helpful and supportive"

Helpful and supportive