"Very helpful rather than just failing…"

Very helpful rather than just failing us on certain parts, gave us a reason why and ways to rectify. Steve Roberts is the go to man.

"Darrel was super helpful"

Darrel was super helpful, patient during my technical difficulties and just pleasant to work with. Thanks fir the help Darrel it’s five stars from me !

"Great experience with Alex Balogh"

Alex Balogh came to our premises to assist us with our Health & Safety compliance checks, and from start to finish he was very patient and detailed with us. He went through areas of the Atlas portal that we were unaware of, and he explained everything to us in a helpful and informative way.

I would certainly recommend anyone to have Alex as their Health & Safety Consultant, if they are fortunate enough to get the chance.

"Don't waste your hard earned money "

If your business is based in London then Citation is so under resourced that you won't ever be able to get an appointment with a consultant, your client success manager is too occupied OR no one checks in to see how everything is going. Atlas (the platform itself) is so not user friendly and forever breaks. We can't even open any HR documentation such as contracts and handbooks. Our client success manager has even left citation yet no one has got in touch to let us know. If you are looking for an all in one platform I would go elsewhere as its clearly an under resourced organisation with a lack lustre approach yet they tie you into extremely long contracts selling you 'a dream'.

"A quick question that then gained me useful hints for future use"

What started off with a question about holidays ended up with a sharing of knowledge about how I can utilise Atlas Citation's portal even more than we currently do. Tom Beckett is clearly very knowledgeable and pitched it right as he quickly understood what I used within the system. Very useful and helpful. Thanks!!

"very helpful"

Tom Beckett was very helpful, and gave clear and concise advice

"Teresa was brilliant"

Teresa was brilliant

"Teresa was insightful and thorough and…"

Teresa was insightful and thorough and the training was enjoyed by all that attended.

"I had a teams with Marie the other day…"

I had a teams with Marie the other day and she was great. Clear directions were given. Thank you

"Professional"

Professional, Informative, so helpful and friendly.