"I was having some issues with citation…"

I was having some issues with citation and the lovely Tom Beckett was able to not only resolve them but to also give me a mini lesson on using citation effectively without giving him any notice. This not only is going to improve the efficiency of the business but also make my life a little easier. Thanks Tom I would highly recommend you.

"Llirjana was very helpful today"

Llirjana was very helpful today, she sorted out all my problems in a calm and professional way.
Also, she didn't make me feel stupid, which is always nice!

"Great Training session with Tom Beckett"

Great Training session with Tom Beckett

"A big thank you for your help today ! "

I had a support meeting with Jessie Benson about a HR matter and Jessie was super helpful and supportive - she really helped give me peace of mind and point me in the right direction to help resolve my situation - if you need a professional HR service I cannot reccommend Citation enough! David P - MU ltd

"Richard Pearce is always so helpful and…"

Richard Pearce is always so helpful and very responsive whenever I have a question - Thank you so much!

"Annual office review "

Annual external office Health & Safety review was completed today. Attending Consultant was Errol Adams. Errol was very thorough with his site inspection, very knowledgeable and able to offer advice in areas where needed. Overall very happy with the service and support of Citation as well as the assistance of Errol.

"Lee was very helpful and informative"

Lee was very helpful and informative. He came up with solutions to help with compliance and different scenario's. Very helpful indeed!

"Amazing Training Session"

I had a training session yesterday with Marie who was amazing!

Prior to this training session, employees were not utilising the platform and quite frankly, i thought it was a waste of money and didn’t see the benefits and was going to cancel the contract.

I called in to ask a question and my query was handled by Marie. Following this, she booked in a training session to walk me through the platform. I feel so much more informed and can really see the benefits of using it. She was extremely patient with me and soo helpful.

Thanks Marie😊

"Be very careful with invoices as they…"

Be very careful with invoices as i feel they have made a total mess of ours.
If i could give a -star, I would
When we started we paid for the setup and then we would pay for an annual audit upfront for the following year and so on.
One year we had to pay 6 invoices as they told us we were behind couldn't prove as we swapped banks.
On the last phone call i had we were told now we are paying a year behind not upfront
(no body gives a full years service then charges at the end of it ???)

"Wonderful service "

Jenna Gibson is my consultant at time of writing this review, she is absolutely wonderful. Listened to my side carefully, supported me fully through the process and all with a smile! What a pleasure to work with you Jenna. Thank you. As a company we have worked with Citation for many years and they have valuably contributed to assisting us in all employment law cases.