"5 Star Rating For The Recent H&S…"

5 Star Rating For The Recent H&S Meeting Conducted By Kevin At Citation..
Very Professional, Thorough & Helpful.
Would definitely recommend Citation to other businesses.

"Great customer service"

Darell was very helpful in explaining the platform to me. Looking forward to using the new system

"Good provider of HR and H&S advice "

We have Citation for a number of years, for HR and H&S issues. Advisors are always helpful with good advice & guidance.
The only issue I have is, on occasions, when we have a on-going employee case, it is not always possible to speak to the same advisor on the phone for each stage of the case. Which is way I reviewed a score of 4 out of 5

"Thank You Jay! 🤩"

I had a fantastic experience speaking with Jay over the phone. She was incredibly helpful, patient, and knowledgeable. She took the time to answer all of my questions and made sure I fully understood everything. Her professionalism and friendly attitude made the conversation pleasant and stress-free. I truly appreciate the excellent service she provided, and I’m so happy with the support I received. Thank you, Jay!

"Great on-boarding experience with Tom…"

Great on-boarding experience with Tom Beckett, he made it very easy to understand and was friendly and helpful!

"Peace of Mind and BIG Support"

Steve and Wayne came today for our H&S visit and were brilliant. They shared some fantastic knowledge and really helpful best practice tips. A credit to the Citation team. We are looking forward to building a solid working relationship moving forward and feel calm and cared for when it comes to our H&S compliance. Highly recommend Citation to everyone.

"Great service but a little administrative confusion"

Catherine, who went through everything with me was excellent. The only reason for a 4 not 5 start rating was that despite operating a 100% remote working business for 5 years, Citation sent somebody to our registered offices and getting the Teams call scheduled was a bit of a mission. Other than that the service from Catherine was excellent.

"St Anne's Court residential care…"

St Anne's Court residential care home had a fire risk assessment completed. Lee Tunnacliffe visited our home. He was very helpful and very informative, Lee took time to answer any questions I asked him, he was very informative. His kind and friendly manner made the staff and residents feel comfortable. thank you Lee for your support

"I agree with other people"

I agree with other people. I approached them with a one off enquiry and the salesperson said he could only answer my query if I signed up for 7 years. My business closed after 3 years, but still had to pay a settlement for 50 months after my business shut. Do not be conned by their sales pitch, there is no consideration for a small companies. The reality is I did not need this on going service, but they told me I did. Avoid them at all costs.

"A good visit today with Steve from…"

A good visit today with Steve from Citation.