"Excellent service by Jonathan Lesperance and Alexander Rojas"

I recently renewed my mortgage with Nesto and my mortgage broker was Jonathan Lesperance. My mortgage Specialits was Alexander Rojas. I had an attractive rate. Jonathan provided excellent advices, gave me a lot of informations to make sure that I unterstand everything well. I opted for a fix rate of 5 years. Jonathan was patient, he followed me in the process and was really respecful of my needs. All consultations have been followed by email and phone. I would recommend Jonathan and Alexander to any of my family and friends looking for a professional and fair mortgage experience. Thanks again Jonathan and Alexander.
Dania

"J'ai suivi mon intuition et j'ai bien fait !!!!"

Au renouvellement de mon hypothèque, étant déçu de se que m'offrait mon ancien prêteur ( Desjardins), je me suis tourné vers NESTO..... après avoir lu les commentaires des gens qui ont fait affaire chez NESTO, J'ai suivi mon intuition et j'ai aucun regret en effet, n'ayant aucune expérience sur les prêts hypothécaires en ligne, le gentil courtier Olivier m'a dirigé et conseillé tout au long du processus du début à la fin, un vrai charme... cela a été rapide et efficace, 2 jours et tout était prêt...restait juste a signer chez le notaire....wowwwwww...je recommande vivement NESTO a toute personnes qui veux un bon suivis sur leur renouvellement...un grand MERCI aux agents Olivier et Alexander !!

"Karun Khanna, Nesto Mortgages"

We recently renewed our mortgage with Nesto and our mortgage broker was Karun Khanna. Right from the time that my husband started investigating switching mortgage companies and finding an attractive rate, Karun provided excellent advice and a rate that was really fair to consumers and suited our needs. We opted for a variable with a six month discount. Karun has followed up immediately with any of our questions during the process and is quick to consult the rest of the Nesto team if necessary. All consultations have been followed up in writing. He really took the time and care to walk us through the whole process. He has shown that he really cares about his clients before, during and after the mortgage signing. We would recommend Karun to any of our family and friends looking for a professional and fair mortgage experience.
Dawson Pratt and Kathy Joynt

"Great experience!"

Greatly appreciated how promptly Karun was in answering all of my questions and in pursuing the best rate for us. It felt like a quick and seamless experience. Was devoid of stress, and we are now saving monthly all while paying if more principle. We’d go with them again for sure.

"STAY AWAY from NESTO!"

STAY AWAY from NESTO!! They have horrible customer service and are deceptive in their practices.
Here's my experience. I saw them advertise lower rates through Tangerine (Nesto is their affiliated partner), contacted them, and started the process of renewing my mortgage. The main cost of a renewal are the lawyer fees and disbursements, so these costs must outweigh any savings in interest rate for the upcoming term.
The Nesto representative indicated that there would be a reimbursement of up to $1200 for these fees and that most people get the full $1200, so the implication was that I should expect the full $1200 (I had perfect credit and all the income verification for the mortgage credit was top notch).
She then guided me through the process, sending me documents to sign to complete the mortgage renewal. I kept asking her for written confirmation of the $1200 rebate, but she kept delaying the response with excuses, implying that the $1200 rebate was an automatic certainty. Meanwhile I was incurring disbursement costs (home appraisal, $340, etc) and lawyer fees.
Towards the end of the process, she informed me that I would only be receiving a $500 rebate, not a $1200 rebate!! There was no reason given, other than the decision that was returned from the "rebate approval department" (they have some fancy name for this department, but it escapes me now).
This threw a wrench into my calculation on whether it was worth it to switch companies to renew my mortgage. It wasn't worth it, so I cancelled the application with Nesto and renewed with TD (my original mortgage lender). The Nesto mortgage broker caused me to waste almost $600 in lawyer fees and disbursements!! (I owed these even though I abandoned the application, because more than half the process had been completed)
Bottom line: THE NESTO BROKER DECEIVES PEOPLE INTO THINKING THEY WILL GET A REBATE THAT WILL OFFSET MOST OF THE LEGAL COSTS OF SWITCHING YOUR MORTGAGE!! THIS DECEPTIVE PRACTICE IS BOTH UNPROFESSIONAL AND MORALLY WRONG!! STAY AWAY FROM NESTO!!

"Excellent Experience - First Rate Service"

Both Elischa Salazar and Alexander Rojas were excellent to deal with. Both were very knowledgeable and very quick to respond to enquiries and change requests.

"Elischa Salazar knocked it out of the park"

Elischa Salazar knocked it through the park for us. It was our first home purchase, and Elischa guided us through the whole process. Also, to note he is very responsive and informative.

"Highly recommend nesto! Will work with them again for sure."

I felt like I was being honestly informed by experts that had my best interest at heart. They knew what they were talking about, were friendly, clear, trusting and FAST! I really appreciated working with nesto. They made my renewal experience far less daunting that I thought it would be.

"I recently renewed my mortgage with…"

I recently renewed my mortgage with Nesto, and it was my first time working with an online mortgage company. From start to finish, the process was incredibly easy and straightforward.

A huge shoutout to my mortgage advisor, Jean-Pierre Magar, who went above and beyond to make everything seamless. They were professional, knowledgeable, and always quick to respond to my questions. Their guidance and support made what can often be a stressful process feel effortless.

I'm beyond happy with the entire experience and highly recommend Nesto to anyone looking for a smooth and simple mortgage renewal process. Thank you for making this such a positive journey!

"Seamless process from start to finish"

Seamless process from start to finish. I was concerned it might be complicated and a headache to switch and not worth the hassle. I continued to wait for an issue or a problem but nothing. When I say seamless I mean nonissue from start to finish. They checked in after applications, after approval and maintained communication through the entire process. Hands down. Best experience I’ve ever had dealing with a mortgage renewal/ application. One very happy client.