"great pc,beast machine"

great pc,beast machine

"Really helpful"

Really helpful, helped my with a build with in my limit aswell as fast and efficiently.

"Good company "

I got my order fast and managed to get a gpu

"Customer service review"

The people on customer service were extremely helpful with my PC setup.

"DO NOT let these guys Build you a PC!"

I spoke to them over the phone and explained all my requirements - i wanted to build a PC around the new 5090 Nvidia Graphics card that was being released. Having received their suggested spec - I went ahead and ordered. The following week the machine arrived. But completely DOA - wouldn't boot to a monitor at all. I spoke with them and went through about 3 hours worth of checks and tests which by the end of I had uninstalled the Graphics card and the RAM and rebooted the CMOS. Leaving me to effectively rebuild it all myself. After that it started - but crashed about 4 times over the next 5 days and the CPU was running at 95-100 Degrees C under load - causing me to keep restarting the CMOS, re-installing all my drivers etc (again as directed by customer support). they also asked me to run 3 hours worth of diagnostics where the machine couldn't be used, and there were no logs, so I had to just sit and monitor the screen the whole time. By last Friday I was being told the only option was to return it to base for then to run tests etc - but by now it is integrated into my workflow - and losing it would mean having to re-organise the work I am doing significantly. So I reached out to a friend who build machines in the States and asked for help. As soon as I showed him the case, he knew what was up... System was built incorrectly in a number of areas
1) Although the liquid cooling Fan system was installed to the top of the case, a solid case top was installed preventing the fans from working as they had nowhere to draw the air outwards.
2) The GPU Cooler had been flipped thus bringing air into the machine, over the radiator and across the cpu - so increasing the heat inside.
3) The bios hadn't had the Memory Context set to enabled, meaning a 6 minute plus bios memory test on every startup before enabling video out - which is probably the main cause of the first issues where no screen was showing up.
4) The heat inside the unit (it was showing 95-100 degrees on the cpu under load) was probably responsible for the sudden graphics card shutdowns

No cooling fans positioned in the bottom of the machine to draw fresh air into the system through the dust mesh - so forcing us to reverse the rear fan as the only mechanism to draw air into the pc. But causing a dust issue for the future in the process.

When I went back to them asking for compensation as i have pretty much ended up rebuilding the entire machine myself, and lost hours and hours of time solving the problems, they offered me a free keyboard or mouse...

Steer clear - their builders clearly have no clue what they are doing - avoid avoid avoid.

"Very impressed with my pc and thank the…"

Very impressed with my pc and thank the team for the build and picked the right choice pc design and specs just a little thing has a beep noise I not sure what that is but so far everything is running

"Fast, efficient and great communication"

Ordered a computer and picked a Saturday morning delivery to ensure I was in. The build and QA were ahead of schedule and had the unit delivered a week early. Customer services were great in confirming it could be shipped earlier. Absolutely over the moon with the new computer, fast build and delivery, would reccomand to anyone any day

"excellent service"

received quicker that expected

"Would definitely recommend"

Overall a very good experience!
This was my first time ordering a gaming pc and CyberPower has most of the specs I was looking for.
It was shipped within 2 days of placing the order which was faster than I was expecting but not the ‘expected shipping date’ stated on the website.
It arrived with a set up guide I found very useful with it being my first PC purchase.
Their testing phase could have been better as it arrived with a loose clip in the button of the case and a part rattling off the graphics card fans when running, however this was a quick fix after taking off the side panel and repositioning it.
The set up reaches 120 fps on the Monster Hunter Wilds benchmark so I’m loving its performance and can’t wait to see how it does at release.
Overall I’m really happy with my purchase and would recommend CyberPower to anyone thinking of getting a PC!

"Super quick dispatch 🤙"

Super quick dispatch 🤙