"Lovely support"

Super quick and helpful response from support.

"Nothing like the photo's showed..."

Ordered a pc from them, Received it today...
Not even close to what the picture showed...

In the photo, it had a decent ATX full size motherboard.. I received the PC with a cheapy little Micro ATX Board installed....
The photo also showed some decent RAM, with the metal heat sinks on..... What i received was bare green PCB Basic RAM....
Photo showed some square styled RGB Fans.. It just came with basic RGB Fans.. (not a big deal, but still)...
Power Supply is a Knock-off cheapo brand one.. (Cant even see a brand name on it)....

Rang them up, and just got messed about on the phone... Saying it isnt their fault.....
Its your PC?!?!?!

paid £1400 for it.... Dreadful... Already spent out another £300 in the same evening, Buying a decent motherboard, RAM and Power supply for it...

WILL NOT be buying from them again...

"great and helpful."

great and helpful.

"very helpful"

very helpful

"AVOID - SCAM"

AVOID - REPORTED SCAM
I tried to purchase a 4K gaming PC, for 3 times I placed the order and for 3 times they cancelled the order stating their security provider flagged the transaction as possibly fraudulent.
Get better, they refunded the money all 3 times and on the order status it showed orders as "Invalid" I.E. cancelled.
They kept pushing me to "MAKE THEM A BANK TRANSFER" which I obviously declined as being unsafe.
2 days later, they took over £4000 from my bank account and the order in their website still showing as cancelled.
Not only was the money taken without authorisation but there is no active orders.
Any legitimate seller that won't accept your visa/master card PROTECTED transaction and keeps pushing for a BANK TRANSFER raises serious flags.
Obviously reported.
AVOID

"Terrible AVOID AT ALL COSTS "

Terrible! Terrible! Pc game with a dodgy fan controller, couldn’t use remote provided to change the rgb, then the computer was in a cycle of wanting to do the same windows update and icing on top no longer outputting to a display. When I asked for help I was told to unplug things from the controller (instead of them working like intended) AVOID AT ALL COSTS

"Customer Service as it should be!"

I have not yet received my PC but reviewing Cyberpower customer service is a pleasure as they are superb. My last PC from them was 11 years ago - yes, it's still working - and asking basic questions and getting very patient answers helped me enormously in choosing the components I need for my new PC
AND I have just now received notification my order is on its way - 6 days early!

"One of the best services."

One of the best services I have experienced, purchase and transaction were quick and easy, the process of my product was handled super fast along with constant updates for reassurance and delivered the following day... absolutely amazing company. Many thanks!

"Ordered a custom built pc got part of…"

Ordered a custom built pc got part of the build wrong my fault rang them to change specs they just did no fuss first rate service.

"Your website is exceptional "

Your website is exceptional I liked the way you could check on progress of the order. You managed to deliver my order on time even though one component was out of stock. You suggested alternative components.