"Brilliant"

CyberPower had everything I wanted for a new custom PC at a reasonable price, and they managed to deliver it ahead of schedule.

"Quick and Easy"

Everything from start to finish was perfect!

"very good service ,will use again…"

very good service ,will use again thankyou

"Great customer service"

I spoke with both Hayden and Curtis on separate occasions. Both were friendly and very accommodating. Additionally both were quick to respond.

"Overall - good experience. Slight issues, but there's a lot of room for improvement. Details below."

Overall - good experience. Slight issues, but there's a lot of room for improvement. Details below.

So, price-point was spot on. I chose to get a custom build. When scoping the market, and looking at prices of the components and specified build elsewhere - CyberPower PC provided a good price for my build.
The website tracking of the build was good - nice customer user experience.

So, the cons, or things to think about:
Firstly - Shipping:
Could be better, and customer boxing/packaging might have helped. DPD driving literally dropped the box. There was deep holes in the box going through it.
The shipping box was the PC case-box - which shouldn't be the only box it ships in - as the case-box would specify total weight of the package itself, and NOT to ship an entire built PC?

The Build Quality (QC/QA)
The build quality, or better yet Quality Control - could be better. There was mild GPU sagging, whereby I fixed it myself. 2 of the 4 screws holding the CPU cooler (AiO) wasn't attached properly and not tighten (lose screws).

A few Motherboard screws were also very lose.

Aftercare/Post-sales support:
Could provide better support in terms of what to do next - such as register X components with the retrospective companies (MSI, Gigabyte, Corsair).
And lack of part/component manuals - questioning are these items actually brand new? or used?

Other than that - I'm grateful for the 5 year warranty as it does give peace-of-mind.

"Top class service highly recommended"

Top class service highly recommended. Thank you.

"Great Service"

Have ordered 2 gaming PCs in the space on 2 months due to the great service, prompt, clear production timeline, great packaging, all very good!

"Excellent build quality + helpful customer service."

Custom built PC took about 2 weeks to be fully built and delivered. I was sceptical about the build quality and other aspects but once it arrived, I was immediately extremely satisfied with both the standard of shipping and also the clean aesthetic look of the system itself.

After some inspection, everything was well done and the computer ran extremely well. I highly recommend this company for the careful and great job they did on my computer.

"Quick and real responses"

Quick and real responses, answered my question to the full extent

"Good product and experience"

I ordered a pre built gaming PC for a teenage family member. The spec was exactly what he wanted and he got it for Xmas. Delivery was quick and the PC was packaged really well. Set up was easy and he’s really pleased with the machine which is going to get some heavy use! I didn’t need to contact customer support so I can’t comment on this but communication regarding sale and delivery was good