"Please give me my money back!!!"

After ordering and paying for a product Morale Home Furnishings could not supply, I patiently waited for funds to be put back into my bank account, and when that didn't happen I phoned them and was politely told 'you will recieve an email when the refund has been issued'. When that didn't happen I sent an email to which they responded very apologetically with a promise my refund would be issued that very day, but still no refund came. Sent another email for which I'm still awaiting a response and still no refund. So I guess you could say I am not very happy with this company so far and probably would not do business with them again.

"Excellent service , quick delivery, quality First class"

Was very pleased with two headboards I ordered for our son's beds, not exactly cheap, but you can tell the quality of them. Very sturdy, well made and finished, worth the money when you see them, and they really stand out In their bedrooms, making them a feature. 1st time shopping with Morale, and would recommend them.

"1st class product delivered on time."

Our new chair arrived within the stated delivery time and was exactly as described. Excellent communication, will definitely use again.

"poor service"

Four weeks and three unanswered enquiries later we still don't know when our furniture will be delivered.

"Amazing bed. Amazing price"

Gorgeous bed and looks much more expensive than it was. Problem with delivery and as soon as I called it was sorted within 10 minutes! Excellent service!

"Highly impressive company with friendly advice would highly recommend."

I found this company through the amazon site. When I contacted the shop in Hillington I found the person I dealt with was very helpful and friendly. When my 7 drawer cabinet arrived the 2 delivery men were extremely helpful. I would recommend this company .

"Great product, Good service!"

Furniture as described. Good delivery although was rather late in the day (8pm).

"excellent product and easy to assemble"

we bought a set of bunk beds for my sons room , the product was easy to assemble and was very robust when fully made up ...the quality of the product was great and the price excellent also ...

"Items not even in stock!"

I had read countless bad reviews for this store, but a few good ones, so decided to ignore the bad and give them a go. Stupid me. I ordered a couple of pillowcases on the website and was charged immediately. 2 days later my items still hadn't been dispatched. I phoned to find out why, to be told they didn't actually have the items in stock, but would TRY to get them! I told them I ought not to have been charged for something they didn't have, if that was that case I should only have been charged once they had the items ready to dispatch. I did get my refund perfectly ok, but I'm afraid will not be shopping there again. Once bitten . . .

"I am told that I will be receiving the goods 5 weeks after I placed my order!"

I do appreciate that items may be out of stock but being made aware of this fact at the time of ordering is important (i.e., an updated website) as I do believe that I would not have ordered these items (or perhaps I would have ordered different items). I received a phone message approximately a week after I placed the order to say that some of the items were out of stock and that I should receive them by the end of the second week, but I didn't. I just telephoned today (3 weeks after the fact) and I was told that they will arrive next week (i.e., 4 weeks after original order date) and that I would be receiving a phone call the week after that (i.e., 5 weeks after the original order date to arrange for delivery)! Really frustrating. Will not order form them again.