"Outstanding customer service"

Outstanding customer service. We picked up a car in Trogir, drove around Croatia and Bosnia before dropping it off in Dubrovnik. I screwed up the return by dropping the car off at the wrong location in Dubrovnik and Petra went out of her way to let me change locations on the fly. Would definitely use them again.

"Great owner of place"

Great owner of place, nice car, even offer transfer services if needed!

"Excellent and fair company with no hidden charges or rip off costs"

I rented a car from Split airport for 10 days and I have to say the experience was faultless. Fantastic staff who are very easy going but also professional in their approach. Everything is fully transparent and communications were excellent for me. No hidden charges either and this is a company that won't scam you or rip you off with hidden dents or scratches on the car. When I returned my car, it was given a quick check against the video taken at the pickup and then it was all done. The process took about 5 mins to return! Great company and I will use them again when I go to Croatia as I will be visiting there every year now.

"Good rentalservice"

Called if they had any cars available. The only car they had was a Kia Cee’d SW. Booked it on the website. When arrived service was good and everything was explained fine.

"Great service"

Great service, very reliable, no hidden fees or penalties. We paid exactly the same amount as the one indicated in the reservation process and we even got an upgrade to a more expensive car with no extra cost. Very nice and helpful staff. We highly recommend them.

"Great service but ‘tired’ hire car"

The service - collection and drop off was great - I was met at the airport and met outside the office at drop off (different location), with friendly staff. Really happy on that - 5 stars. However, I afraid I can only give an average review overall as the actual hire car really wasn’t great. I was expecting a relatively new Polo or Swift, not a 122,000km (76,000 mile) Renault Clio. I can only assume I had one of the oldest cars of Avax’s fleet!

"Excellent service for good price"

We were renting a car for 4 days (Suzuki Swift) in Makarska. I believe this is the best service for renting a car.
1) No deposit (at least if you include max insurance)
2) Friendly support
3) Car was delivered to the hotel and was picked up from the hotel.
4) 10 minutes to sign a contract and check the car
5) Good condition of the car
6) At least for me it was a very economy car (9 l/km)
I want to say thank you for your job! You are amazing!

"Odlično iskustvo i vrlo uslužni!"

Odlično iskustvo i vrlo uslužni!

"AVAX WAS GREAT, YET AGAIN (THANKS PETRA!)"

Long story short: AVAX IS THE BEST. I rented a car in May 2021 to visit Montenegro for 4 days upon arrival at the Dubrovnik airport - it was the second time I've hired a car from them, because my first rental in 2019 to go from Split to Zagreb went so well. They were awesome as always.

Petra in Dubrovnik contacted me when my flight landed to make arrangements for me to find where she and the car were waiting, which I didn't expect and very much appreciated, never having had visited their Dubrovnik airport office. We quickly dealt with the paperwork, assessed the car condition and then out of her own personal generosity, suggested that upon returning from Montenegro, that I meet her in their Dubrovnik city office rather than the airport office which I had scheduled, in order to save me bus or taxi fare to the old town. She then said that when I drop the car off she would drive me the 3-4 miles from that office to the old town gate of my choice. Service like this is so rare and appreciated, it's why I will use Avax again every chance I get. They are fantastic (and unlike Sixt, don't charge a daily out-of-country fee if you visit a neighboring country). The are the best and I can attest to it. THANK YOU PETRA, YOU WERE AWESOME!

"They drove 3 hours to bring our car to…"

They drove 3 hours to bring our car to our door in Omis (delivered it from Dubrovnik) when we booked it on line at 11pm the night before. INCREDIBLE customer service and very friendly. Car was in great condition. No problems at all. When we dropped it back off in Dubrovnik they drove us back to our hotel for free. We got the full insurance so we didn’t have to worry about anything.