"Absolutely appalled by Hunter Express"

Absolutely appalled by Hunter Express! They lost my expensive computer monitor shipment worth $300 and offer no compensation for their negligence (I am the sender). Their customer service is atrocious, failing to locate the large parcel (a 10 kg monitor!) for a whole month. It's frankly scary to think they can simply steal your packages and avoid any accountability.

"Absolutely the worst delivery service used by Temple and Webster. Save yourself the headache and don’t buy while they use hunter express…"

Absolutely the worst delivery service experienced. Rude staff. They send misleading information driver is on the way and they don’t show. Then when you call the rude phone staff don’t care that you waited at home for the delivery they said “driver is on the way”

Temple and Webster use this service. Be warned if you make a purchase from them. You may not get your goods

"Worst courier service ever"

Worst courier service ever. I ordered a cat cage through everyday market early December I then got a email couple days later from everyday market to say it had been shipped and got a tracking link. Said Hunter express was the courier company. After couple days clicked on the tracking link and said delivery 14- 18th December. Those dates came and went and still nothing. Check tracking again the last update was 12th December to say it was on way from Sydney to Canberra. It's now 16th Jan and still nothing and tracking hasn't updated since 12th December. Tried to get in contact with Hunter express with no luck. I email everyday market and they have reached out to Hunter express but still no response. I am going to cancel my order and get refund. Before ordering anything again I will be making sure Hunter express aren't the courier service. Am not happy at all.

Update 1 month after delivery was ment to happen. Everyday rewards market finally got a answer they said it has Been deemed lost by Hunter express. Anyway I am getting full refund. Thanks for nothing hunter express. There's nothing express about you.

"Absolutely terrible service"

Absolutely terrible service
Comes at 11.30pm making so much noise wakes the neighbourhood
Leaves after 3 minutes of noise without delivering goods , just drives off and marks delivery as complete , returns 10yrs later delivers goods and puts out in the rain when he clearly could of put under cover
NOT HAPPY

"They deserve Zero Star"

If there is Zero Star , I would give.
Verrrrrrrrrrrrry bad service. I am writing the review and still did not receive my items, very late and no way to contact them

"Worse delivery company"

Item was meant to arrive 3rd -5th January it is now the 12th January and it hasn't turn up. Rang the company and they just don't care.

"WARNING!"

WARNING!! DO NOT USE THIS COURIER IF YOU WANT SOMETHING DELIVERED. DELIVERY WAS SUPPOSED TO BE 13TH DEC 23, IT IS NOW 10TH JAN 24 AND IT STILL IS NOT DELIVERED. ABSOLUTELY PATHETIC. NUMEROUS PROMISES FOR PHONE CALLS AND NOTHING FROM THEM. PARCEL IS AT AN UNKOWN LOCATION AND HAS NOT MOVED SINCE 18TH DEC. WORST COURIER COMPANY I HAVE EVER HAD ANYTHING TO DO WITH.

"Absolutely hopeless they collected two…"

Absolutely hopeless they collected two boxes to be delivered and only one gets delivered. How is it now that some idiot thinks it's ok to separate a delivery, that's why things get lost. Last time I use these d#heads.

"Excited to see on the Hunter Express…"

Excited to see on the Hunter Express site that my bed was arriving. When it came there were only 2 packages out of 3. The 3rd one was coming ?The tracking said we had 3 packages. Totally wrong, called the Office who said there is still 1 coming.
Its a shame they cant all come together as we have a bedhead, 2 drawers and no frame

"Hunter Express incompetence"

Hunter Express picked up trampoline from seller on 27th November in Victoria and advised delivery for 30th Nov-4th December. Scanned in at Newcastle depot in Cardiff however hunter Express advises it could have been picked up by a 3rd party contractor or it could be located in their shambles of a warehouse with zero logistical organization.

Company refuses to search for parcel as "its not drivers job" I was told when I arrived at their warehouse. 24 days after pick up and we still have no delivery or Xmas present for the kids .