"Wish we had tried before we bought"

Ordered George chair and Rose 3 seater sofa, absolutely love the chair but I wish we had tried the sofa in a store before buying, just a bit tricky to do with the pandemic so we went ahead and ordered as we loved the style. We feel the seat depth isn’t enough and the cushion filling is no where near as robust as that of the George chair. The George chair feels of superior quality to the sofa which is a real shame as we went with this company due to their links with Parker Knoll/Duresta but I’m sorry to say my old M&S sofa was a lot more comfortable.

"Very professional"

Very professional. Sofa great - delivery guys great.

"Beautiful chair"

Beautiful chair

"So 5 months on I am still waiting for…"

So 5 months on I am still waiting for the buttons to be placed on my sofa, the technician arrived to place them but The lounge company forgot to include the attachments.
So they let the sofa leave the workshop without the buttons, 5 months waiting for the buttons they forget to supply the attachments, how long will I now wait for them to rectify this mess.
Come on Lounge Company, Where's the customer service, its beyond a joke.

"Great service from beginning to end"

Great service from beginning to end . The first person I spoke was very knowledgable about the products and materials . The communication from then was good , and the sofa arrived and put together by the delivery service .
The quality of the sofa is better than expected , have had lots of compliments

"Absolutely love our new Briony sofas in…"

Absolutely love our new Briony sofas in racoon nose crushed velvet. So comfy with very deep seats and decent hight at the back. The classic shape looks modern in the velvet fabric. They were a bit delayed due to world fo shortage bit worth the wait. Ordered to lage self Colin cushions as well and they are fab too.

"Good service and kept well informed at all times"

Good service and kept well informed at all time. Excellent service. Very happy.

"Very nice"

Very nice sofas

"Great service and guidance when buying…"

Great service and guidance when buying our couch

"First class service"

First class service. First class chairs. We were kept informed of the progress from ordering to delivery.
Would definitely use The Lounge Company and again and definitely recommend them.