"I cannot believe how many times she has…"

I cannot believe how many times she has to apologise for your errors

Total disorganisation, and Jenny is accounts doesn't even know what emails she has sent....

"Yes this is very good and maybe best…"

Yes this is very good and maybe best fuel Card! But 1 thing! I didn't use many years my Account. But was about £45 advance! So. They are just closed my account and stolen money. Now I have £0 in advance! Sorry 1 star.

"perfect"

using the APP i have control over my account and when it was clear i need to up our credit limit it was a 5 minute job m done dusted

excellent

"Absolute rubbish constant charging"

Absolute rubbish constant charging , if you miss the direct debit 50 quid charge constant direct debits flying out the account with no explanation cancel my account you can’t meet the demands !

"Rubbish customer service for potention customer."

I wanted to go from a UK Fuels card to fuel genie as I’m not receiving great service from my current provider. I have good credit history with uk fuels and credit in general but everytime i apply for a fuel genie card, i get declined. Customer service is non existant with fuel genie by the looks of it. Cant even reply to emails.

"TERRIBLE SERVICE."

Upgraded from a fuelgenie card to a fuelgenie+ card so I could use Shell stations. My 3 local shell stations are on the app stating the card is accepted. After putting £123 diesel in my vehicle one said the card is not accepted. I insisted it was on the app so they tried to process the card and it was not accepted. Queried with the station manager who said they were a franchise station so they could not accept. I telephoned the other two stations and spoke to supervisors and both said it would not be accepted if I tried to use it at them. Emailed and spoke to Fuelgenie approx 3 weeks ago who said they would get their rep to follow through and advise me. I am still waiting thus planning to cancel my cards.

"FuelGenie offers an excellent service."

FuelGenie offers an excellent service.
I have had an account with them for many years and would not hesitate in recommending them

"Very useful and efficient way of…"

Very useful and efficient way of keeping track and for HMRC records.
I find it really beneficial.

"easy to use and straight forward"

easy to use and straight forward

"Excellent 10/10"

Excellent 10/10