"QUICK AND EFFICIENT CUSTOMER SERVICE"

QUICK AND EFFICIENT CUSTOMER SERVICE, AS SOON AS I SENT MY REQUEST IT WAS DEALT WITH WITHIN THE HOUR, EXCELLENT SERVICE

"Easy way to fund fuel for a small charity"

Recently started using and going well so far.
Good idea for a small charity using vans for transport.
Not quite 5 stars as would be better if I can update our account without having to contact them by email as this causes a delay.

"Complaint, Shocking Customer Support!"

Complaint!

I have had one of my work vehicles rejected from a Shell garage at Pickets Cross, Ringwood, Dorset. They advised that they won't accept your Fuel Genie + card.
I have spoken too your customer that advised that the Shell garage should accept the card. After 5 minutes of advising Kam, at your CS, that they wont accept the card, even after I phoned them directly which they confirmed they don't accept FG+ cards?? His response when I asked him to make contact with them that he was too busy?? I asked to put through to a manager to discuss this further and advised he couldn't. Not to sure what customer support system you are managing but absolutely shocking treatment, expected better. I will now like my account to be closed as you are misleading companies advising that the Shell garages on your App are all accessible and they are not, further more your CS is shockingly bad. Send me details of my account closure as I will take my business else where.

"App works great"

App works great, I know what I've got to spend on my fuel card every month. It also shows what petrol stations are around me.

"Quick and very useful"

Quick and very useful

"I got the response i needed but what…"

I got the response i needed but what was impressive was that it was very quick and efficient

"Fantastic quick and efficient company…"

Fantastic quick and efficient company that’s helping us grow our business.
Can’t fault them on anything

"Quick response"

Quick response

"Fab fuel card"

Fab fuel card

"simple to deal with and prompt"

simple to deal with and prompt