"No fuss query resolution"

We have used Fuel Genie for our fleet since 2017. The service works perfectly for us.
We are in the process of changing banks and unfortunately timing of the change meant our old DD failed. I rang to speak to an advisor and spoke to Wayne, who was able to confirm the DD Changes had been made but not quite in time. Wayne also stated he would set a reminder to check the next payment goes through ok. He was really pleasant on the telephone and knowledgeable. Thank you

"very easy to navigate"

very easy to navigate

"Disgusting service "

I Have been using Fuelgenie since 2014 never had any issues until last month changed address cards where sent to old address no contact from company emailed no response finally got through to someone raised to credit team nearly a week later no response I have had no cards delivered to new address having to pay fuel card for last month plus fill vehicles up this month the service is disgusting if this is how they treat loyal customers I will be raising this higher

"Great"

Great, so easy to deal with.

"Objective achieved"

Objective achieved, thank you.

"Reliable"

Reliable, Quick, Easy to use and best of all it shows me where to go for the cheapest fuel…

"Clarity is more important. "

After fuel cards from, Logistics UK, and Shell through a third party, I up graded to a fuelgenie + cards at pump price. Supermarket. I got tired of price creep with the fuel card companys so a call to the fuelgenie team and they sorted my requirements without fuss.

"Very Helpful and Easy to work with"

Very Helpful and Easy to work with, The app is Great

"Absolutely brilliant company perfect…"

Absolutely brilliant company perfect for my needs

"Great service"

Great service. Speedy replies to emails.