fuelGenie

Business Services
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476 reviews
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Customer Reviews about

fuelGenie

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Jason Thacker

5.00/5.00

"Excellent service"

Excellent service

04/04/2024

Cheryl Greenhalgh

5.00/5.00

"great customer service "

Couldn’t access account and they answered the phone within a couple of
minutes, i’ve they had received my email everything was sorted within a couple of hours.

03/04/2024

Pritpal Sidhu

5.00/5.00

"Excellent work"

Excellent work

03/04/2024

mark gill

5.00/5.00

"Quick response to queries and…"

Quick response to queries and resolutions .

02/04/2024

Ayrshire Holiday Let Cleaning

5.00/5.00

"very helpful company"

very helpful company, easy to work with and easy to pay.

26/03/2024

S Blakey

1.00/5.00

"Jokers!"

As a MD i decided to arrange for a new fuel card to give the staff on the road more freedom and choice whilst saving a few extra pence.... so i ordered a full batch of FuelGenie+ cards so it also gave the advantage of shell fuel stations,

so far.... EVERY CARD ISSUED has been declined at multiple filling stations listed on the FuelGenie+ app. When we spoke to fuel genie it was apparently a terminal error... Funny that. As the same terminal accepted the fuel card from Fuelogic straight away with no issue. Ive also now had the hassle of settling employee expenses as they no longer wish the embarrassment of the cards been declined, Ive even had to ring up one station and pay over the phone as the engineer did not have the full amount of cash.

Jokers

Stephen Blakey
Durham Electrics & Fire Ltd

14/03/2024

Jane Rigley

5.00/5.00

"They responded very quickly to our…"

They responded very quickly to our request and the result was exactly what we asked for

13/03/2024

customer

5.00/5.00

"Straightforward to use"

Straightforward to use, customer service excellent would recommend

12/03/2024

Roly Pipe

5.00/5.00

"Enquiry dealt with n day of receipt"

Enquiry dealt with n day of receipt

12/03/2024

K WILKINS

3.00/5.00

"Could request limit increase on…"

Could request limit increase on portal/website, therefore had to telephone. Shouse be able to sent email rather than telephoning and waiting one the live for domeykne

04/03/2024
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