"Card has proved very useful in managing…"

Card has proved very useful in managing fuel consumption and with our accounting. No problems, who could ask for more.

"The Devil's in the detail..."

I went to Fuelgenie primarily so I could keep an accurate record of my business mileage. Every time I fill up, the mileage is recorded by the filling station when using the card. At the end of the month I can print off a statement of all fuel purchased, how much it cost and what the mileage on the vehicle was at each pit stop. The application process was a bit cumbersome as I wasn't awarded a credit limit for some reason. However, once I got the idea across that I was happy to keep a credit balance rather than a debit one, a card was eventually delivered. Unfortunately the first card sent to me didn't work as whoever had keyed my details, in made a typo in my car registration number. Since a second card with the correct reg no was delivered, things have gone relatively smoothly and I can print off my monthly mileage statements as evidence of business mileage as and when required.

"Never had a problem with them"

Never had a problem with them, easy to use

"Great Way For Business To Manage Fuel Costs"

Great Way For Business to manage fuel costs and track mileage on vehicles.
Fully VAT and HMRC Compliant Invoices.
Great choice of payment plans by Direct Debit, weekly, 2 weekly or monthly to help cash flow and ability to make interim payments by card too.
Best fuel card provider I have ever used.

"Poor Customer Service"

We have used FuelGenie cards for our staff for some years because the nearest petrol stations to our office are Tesco & Morrisons. However, the customer admin experience has deteriorated. When we first used them they would email a monthly invoice, then they changed the system without consultation with customers and now expect us to log on to their website and download the invoice. I receive hundreds of invoices from suppliers by email every month, if every one of them expected me to do that, it would add hours to the task overall. Then to further inconvenience customers, they changed from monthly invoicing to weekly invoicing, again without consultation, which meant I had to go through this time consuming process every week rather than once a month. Granted, following a complaint from me, they reverted to issuing us a monthly invoice but it seems their priority when making decisions is their own convenience rather than their customers.

"One invoice per month regardless of how…"

One invoice per month regardless of how many transactions.
Well detailed easy to read invoices.
Never had a problem in many years of using Fuelgenie.
Very pleased.

"easy to use and regular invoices so you know where you are"

i find it very easy to use and you have loads of fuel locations you can use
never had a problem with fuel Gennie have told loads of contacts to try them for ease of sorting out acounts etc

"Poor communication"

Poor communication

"Quick snd easy way to fuel school…"

Quick snd easy way to fuel school vehicles

"A good service."

A good service.