"Fast response and great tradesman sent…"

Fast response and great tradesman sent to my house. Problem fixed within afew minutes

"Efficient, Effective, Professional"

Very efficient and professional service. All work required and costs were discussed, detailed and agreed upon before commencement. The engineer, Cameron, was courteous, informative and professional. The work carried out was a high standard and totally fixed my problem. Was even given an aftercare call to check that everything was still working as expected and that the repair had been successful. The whole experience was made simple, easy and pleasant, which is exactly what you need in a plumbing emergency! Will definitely use again.

"Appalling service"

Appalling service! Charged £168 for a call out with no investigation nor work done and then they issued me with a quote for up to £995 plus VAT for a new shower fitting which didn't even include a repair to any damage caused to tiling.

"Excellent Service and arrived within an…"

Excellent Service and arrived within an hour of calling them. Their engineer Lee was very helpful and very accommodating and explained what the problem was and how he was going to fix it. He spent around an hour sorting out a blockage in our driveway and left everything clean and tidy and made sure we were happy with everything before he left.
It was a bit more expensive than I thought it would be, but that seem to be the norm with everything these day. Hopefully I will not require their services again, but if in the event I did have another problem, I would not hesitate to call them out again.

"Very helpful on the initial call"

Very helpful on the initial call. explained everything clearly. Engineer didn't make original slot but kept in touch to advise timescale which was good service.

"Quick and reliable service"

Quick and reliable service. All the contact points were very knowledgeable and helpful. It’s a valuable service.

"Need to pay before completion"

I needed 3 things done, a replaced electric shower, new kitchen taps and a sink unblocked. My engineer Norbert was brilliant and fixed all three within a few days. PM247 was good at contacting me when a part was delayed in arrival. My negative experience was that on the website it says payment upon completion of job. I always pay for work done upon completion. Before the engineer was finished I got a few phone calls, texts and email reminding me to pay the outstanding 50%. When I queried this they said that the engineer would not be able to complete the job until full payment was made. Evidently this was sent to me in fine print beforehand. Why not mention this on the website? The service is expensive but efficient.

"After the experience Gavin had with his…"

After the experience Gavin had with his van and the office keeping me updated, when he got started unblocking the drain, Gavin was very thorough in sorting the problem. Cleaned up and left the driveway clean and tidy.

"Andrea was our engineer"

Andrea was our engineer , he was very pleasant and very helpful.He went out twice to get parts for the pump that was being renewed.
It was quite difficult to sort out as it was under the bath but he managed to sort it out .
Our tenants are pleased as the pump has made a difference to the water pressure on the shower .
It was replace on the 8th Dec 23,

"Very quick and efficient job for a…"

Very quick and efficient job for a Saturday issue.