"Awful quality appliances"

Awful quality appliances. I'm on my fourth Haden microwave in about 3 years.
1st one became faulty and unsafe, it remained cooking when the door opened.
2nd one (replacement under warranty) had one mount shorter than the others and buzzed the whole time. It was replaced under warranty.
3rd one lasted a bit longer but suffered from extensive corrosion inside. I'm told because of moisture (first time for everything I suppose)
4th replacement lasted 6months where the door will not close due to failure of the latch.

Customer service didn't bother replying to my last email.

Their policy is that 12months warranty is from the date of original purchase so all replacements do not have a new warranty.

Our cheap supermarket microwave in the work's office is still going after 12 years.

We've also had to return 2 Haden kettles too within warranty for failure, so it's not just their microwaves with issue.

I have never returned appliances previously until I started buying HADEN.

"Amazing service"

Very fast service from ordering to receiving and products are fantastic thankyou

"Delivery very prompt and efficient"

Delivery very prompt and efficient

"The air fryer arrived ,very well…"

The air fryer arrived ,very well packed.We have only used our Air fryer a couple of times,but seems very good.I cooked breaded chicken and some chips the first time, it was delicious and moist.
Lamb chops and roast veg,brussel sprouts the second time.
Deliciouse!

"have not seen my last purchase yet as…"

have not seen my last purchase yet as it is a birthday present for a friend but my order arrived very promptly. previous purchase from Sabichi was excellent.

"Kettle is lovely and colour good thank…"

Kettle is lovely and colour good thank you

"Super mugs"

Arrived quickly and looked great

"Great customer service"

Customer Service and communication was excellent. After delivery I realised the kettle and toaster were not what I was exactly after and the return and refund process was very straightforward.

"Loved these cups the moment I saw them"

Loved these cups after seeing them in a property we were renting on holiday. Came home and looked them and put an order in straight away. Arrived quickly and extremely well packaged. Gorgeous mugs, very generously sized for my morning cuppa.

"Love the prodjct"

Love the product