"Refused to give refund"

Sent me a faulty set of saucepans (pan warped, lid didn’t fit, strange sandpaper like finish on handles which were also marked) and will not send me a refund which I am entitled to, told me they would send a replacement instead, without asking me first. I don’t want a replacement, I want a refund so I can purchase a set of saucepans elsewhere.

"Quick delivery and honest tracking"

My purchase arrived very quickly and was well packaged. Tracking was good, also.

"Great Great Great 👍 Quick and…"

Great Great Great 👍 Quick and Professional 👍

"Love my new kitchen appliances"

Love my new kitchen appliances. Delivered on time

"Good service good products quick…"

Good service good products quick delivery excellent price will use again

"Great product as advertised"

Great product as advertised

"Bad customer experience"

Bad customer experience. I had to return the microwave because it is small for food for my family. You made me pay for the return £10.35. No merchant has ever done this to me

"First class customer service"

First class customer service. Highly recommended.

"Quick delivery"

Quick delivery, lovely looking items, haven’t used yet, for my new kitchen!

"Very prompt despatch and delivery"

Very prompt despatch and delivery. Good communications.