"Excellent service."

Have used Healthy Pets before and had no problems. Easy to get quote and easy to register.

"The girl who dealt with me was very…"

The girl who dealt with me was very helpful, I explained I couldn't afford the renewal quote and she offered me a better price, which I am very happy with.

"Great pet insurance company"

The insurance options were great as you could choose from the basic cover up to the premium cover. The pricing was very competitive against other big name pet insurers. Overall I would recommend this company for your pet insurance.

"Dreadful"

No idea what has happened with this company but it has gone from an easy claim paid out within days to 5 weeks and still no payment. My cat has renal failure and hyperthyroidism which I have been claiming for for 3 years and the past 6 months has been dreadful for payment. Numerous phone calls with no payment date. I can't move company as she has these pre existing illnesses. Would not recommend. Use Animal Friends instead which I use for another of my cats and get payment the day after treatment

Update 22/09/2023 after this review I had a call from a lovely person who confirmed a complaint had been raised. I have my claims settled and the money finally in my account a few days later and also had my complaint upheld. Thank you for sorting so quickly. it shouldn't take a negative review for issues to be resolved but I'm happy it is finally sorted out, thank you.

"An absolute disgrace!"

An absolute disgrace!! We had to put our beloved Tyke down last week, incurring considerable expense in the few days running up to the day due to seizures. Chasing his claim and advising HP of his demise, we were told that we still have to pay his premiums up to March next year when it's due for renewal. WTAF BS is this??? It doesn't happen to humans and shouldn't happen to pets. We're homeless and living in a borrowed caravan and are struggling for every penny to can acquire and retain. Disgraceful!!

"helpful and efficient"

helpful and efficient

"Good friendly service"

Good friendly service

"Flawless and simple."

A quick and easy way to give your pet the cover they need.
A pleasure doing business with you.

"Healthy Pets are reliable when needed, sensible cover at a good price."

Healthy Pets always helpful if. You ring them to discuss policy/renewal. Had a quote for renewal, and I checked it was cheaper to get a fresh policy (lifetime, no pre-existing conditions yet, luckily) offering lifetime coverage (future-proofing new conditions). They held my quote and I checked in price comparison websites. Compare the market had exact same policy so I tried to purchase that. A few computer system gremlins at their end but they politely and patiently sorted it over the phone. If you pay by monthly it is no more expensive than annually. NB renewed (started fresh equivalent) policy 11 days before other one expires to have full policy cover at all times. If had renewed would have been covered, but a new policy has a 10 day caveat for illness and 48 hrs for accident. Still saving when though starting policy 11 days before existing one expires. Very happy, they are a good company that responds quickly in the event of a trip to the vets etc,which is what is needed. If it ain't broken don't fix it. PS. With this policy, after the fixed excess for any new condition (£125) there are no extra fees ie no 20% of the bill left to me to pay. Would you want to pay 20% of a £800+ bill on top of an excess? Me neither!!

"Easy to use to get a quote"

Easy to use to get a quote, I've chosen a lifetime insurance and was the cheapest I had been quoted