"The retainers are unwearable."

The retainers are unwearable. I filled out the info sheet they sent me with pictures. Their response was to file it down or cut away excess materials. I ordered the comfort fit. They cost $130+ I would just like them to make me a pair I can wear without cutting my gums and lips. Please.

"They fit great"

They fit great. Thanks again

"Communications throughout the process…"

Communications throughout the process was clear and helpful. Retainers arrived on time and were as expected.

"The retainers were not trimmed or…"

The retainers were not trimmed or filled down so the ends stuck out into my mouth by about 3 mm. It was especially bad on the lower inside edges. My tongue was getting tortured and I couldn't leave them in longer than about 30 minutes. The upper edge that goes up to the roof of my mouth was way too long and was very uncomfortable, too. Please file and trim them better. Someone clearly got lazy.

"Quality Product"

Love the automatic ordering every 6 months. Great sturdy product with finished edges.

"Easy to order"

Easy to order, looked up my information simply by my email. Received retainers fit perfectly, even though its been over 2 years since i've had any scans with SmileDirect. Highly recommend if you need new retainers.

"Retainers didn’t fit after having them…"

Retainers didn’t fit after having them molded..

"They fit good"

They fit good. It was a little uncomfortable in the back against my cheek so I was able to bend it in.

"My retainers fit like a glove and the…"

My retainers fit like a glove and the comfort cut makes them so much more comfortable to sleep in. Along with the water flosser, sanitizer, and the teeth whitening treatment, I feel like a new woman!!

"So far so good "

So far so good but I am only 1 week into wearing the first set of aligners. They are comfortable- which I have not had with past experience.