MR London

Electronics & Technology
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164 reviews
Overall Rating
Customer Reviews about

MR London

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Nathanael Price

5.00/5.00

"I needed my MacBook display replaced"

I needed my MacBook display replaced, which was done with friendly efficiency. Highly recommended.

09/10/2022

Virginia Verran

5.00/5.00

"I took my MacBook pro to M R Systems"

I took my MacBook pro to M R Systems, Islington and recommend this place very very highly. The staff are excellent; knowledgable, friendly, supportive and they go over and above the usual service you might expect.
I feel better knowing they are there for any future troubles. Don't hesitate to visit if in trouble with Mac devices.

18/08/2022

Mr R R Timson

4.00/5.00

"No Complaints good service when they…"

No Complaints good service when they had found out the battery policy for apple . Some warranty that the guy there didn't know about meant I had it all done on warranty.

09/07/2022

Tony

5.00/5.00

"quick service for battery replacement"

quick service for battery replacement

10/06/2022

Andy Glynne

2.00/5.00

"So deeply upsetting - terrible customer service"

So deeply upsetting. I've used this company as the SOLE service support and Apple supplier for all our business needs pretty much for the past 10 years. In the past two years, we've had a maintenance contract with them, and their customer service has been truly awful. Not sure where to begin. when our hard drives failed, and we were promised replacement drives, an email went unanswered, for months (and we're still waiting!) . Issues are not resolved unless we email again and again and again. - and then we get a heartfelt apology from one of their support staff (Jason) saying he'll do X. Y and Z immediately, and then - 9 times out of 10, we never hear from him again. It's like they take our money every month and it has started to feel exploitative - we pay money / they ignore emails. with deep , deep regret, we'll be leaving MR and looking elsewhere. It leaves a bitter taste

09/06/2022

Customer

5.00/5.00

"Polite, Professional and Prompt"

Polite, professional and prompt😊

15/05/2022

Paul G

5.00/5.00

"Swift, reliable, sympathetic"

I'm very grateful for the swift, reliable, efficient and sympathetic service that MR provide.

10/03/2022

Customer

5.00/5.00

"Very friendly and reliable service"

Very friendly and reliable service - thank you

18/02/2022

mahshid eejadi

5.00/5.00

"Great service"

Great service. Staff are very professional and helpful.
I sent my mobile for a repair and despite all complications, it went really well.
I do recommend them.

12/02/2022

John Reid

5.00/5.00

"Friendly, efficient and reliable"

I pad went in for a new battery, for £99 got a new one and all synced well. Communication was very good. Highly recommended

02/02/2022
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