"Terrible customer service."

Terrible customer service.
Long story short- DO NOT BUY FROM THEM!

"This company sells really good products…"

This company sells really good products and I've found them to be extremely helpful on the rare occasions I've needed help. I am surprised at some of the bad reviews, as they've been great with me.

"Bitte hier nichts kaufen! Miese Qualität und Support."

Auch ich habe leider, wie meine Vor-Bewerter einen Kauf bei Vitality4Life getätigt.
Seit Wochen versuche ich den Support auf allen möglichen Wegen zu kontaktieren. Leider immer ohne Erfolg!
Bitte kauft hier nichts!!!

"Der Mixer wird mit 10 Jahren Garantie…"

Der Mixer wird mit 10 Jahren Garantie beworben. 2018 habe ich den Mixer ordnungsgemäß registriert. Bestätigungsmail existiert noch. Nun habe ich einen Garantiefall gemeldet. Vitality4life stellt sich tot, anrufen kann man dort gar nicht. Wer glaubt hier ein langlebiges Produkt wegen der 10 Jahre Garantie zu erwerben wird einfach nur enttäuscht. Schade um das Geld!

"Long never ending story"

I purchased a spare part online on 15 November 2021 and I didn't receive the good as mentioned in the previous review.
February 4: they want to refund me in a different currency (GBP) even if the quotation and the payment was in EUR.
Why I have to open an account in GBP to receive a refund?
I have provided even a different account able to change the currency, I wonder who will pay the exchange cost.
Giancarlo

"Very poor contact with customer…"

Very poor contact with customer service!
This is the first time I have encountered such deliberate incompetence!
I ordered a different product. I received another ... They deceived me ... and so I was left with the juicer -
BioChef Quantum Whole Slow Juicer - Wide Mouth Masticating Juicer -
- blocks ,
- it gets clogged with celery with other products!

Stay away, avoid this product - !!!!

"J'ai regardé les avis ici une fois ma…"

J'ai regardé les avis ici une fois ma commande envoyée... et je ne le regrette pas :
- délai de livraison très court
- produit de qualité et conforme à mes attente
- SAV réactif et efficace
Je recommande

"Zen Far Infrared Sauna 1 Person - great experience"

I have decided to write this review as this experience was in such a contrast to my last experience with the Vidalux 1 person infrared sauna from Steam and Shower co... that I wanted to write a good review for once.
It started with delivery, the driver delivered the box all the way into the house. No nonsense about curb side delivery only. He simply wheeled it into the house so I could unpack it inside and move to the flat.
The sauna arrived in one box, neatly packed like it was from Dyson. You can tell it was made by professionals, someone who cares about the way the product looks, feels and functions. Everything fits, the glass door closes nicely, the wooden door frame has a fleece insulation so it closes silently. There is a magnet to hold the door in place. The dust cover sits perfectly on top of the sauna, it has wholes in there for ventilation, cables etc. but nothing is sticking out or above. The temperature reached the max 65C in 20 min. The sauna looks great in our bathroom... I love it!
Plus forget the non sense about the combination of near and far-infrared panels. All you need is the far-infrared panels, the near-infrared panels are too hot on the skin!

"Betrug"

Betrug. Die Schnecke beim Entsafter war nach kürzester Zeit , innerhalb der Garantie abgenutzt. Der Vakuummixer öffnet sich beim Mixen und wir haben Verbrennungen erlitten. Der Kundenservice antwortet nicht. Die lebenslange Haltbarkeit ist eine Farce.

"Good company"

I ordered a mini oven since my small oven had broken down and with a daughter with disabilities found a smaller oven for her meals very useful.Delivery was excellent-very prompt and great packaging. However on opening the oven it had an Australian plug on it. I tried to contact the company by phone and email without success on a Friday. I read some bad reviews so was a little concerned. On the Monday I had a response via the live chat and by email. Tracy from vitality was extremely helpful and friendly with an apology and explanation. After a short exchange we decided that the best thing to do would be to return the oven and exchange. Tracy ordered for collection and labels for the courier to put on and at the same time sent a replacement so I received it the next day. I have just made a fruit crumble and can thoroughly recommend it as a small oven. So:great product, extremely good customer service and would recommend you email or live chat not telephone. I rate companies by how they deal with mistakes as well as when everything is good.Vitality-keep Tracy happy as she is a valuable service provider!