"Perfect credit rating declined"

Applied for £5,500 0% interest loan for hot tub through hot tub retailer. 999credit rating, so should be no problem. Declined!! No reason, no explanation. Now frustrated with hot tub retailer, as they must know how bad they are, yet openly advertising 0% interest which clearly you cannot get. Will not pay cash, so taking high moral ground and my cash somewhere else. Bandits!!!!!!

"OMNI CAPITAL !"

Hi ,

I found here quite few bad reviews about Omni capitals.I sign for HGV driver courses and take loan to pay if off from Omni , HGV company was closed in 2018 but now its 2020 and I am still paying for service which I never even started and cant even finish . The HGV company is not answering the phone and Omni said they cant cancel the payment as I owe it to them . Is there anything what i can do to stop the payment or anyone who could help me ? Its going £150 for next 2 year . Thanks a lot !

"Are you a Legitimate Company?"

4 converstations with different people at your office. They are all reading the same script. We promise to call you back. Nothing. I need to discuss my issues with you but nobody at your offices has a clue about client support.

"9 months and counting for a claim"

I was sold a solar panel system in August 2019, by a partner company (Saint Solar), on finance.

I quickly realised that this system had been miss sold due to over promises by the sales representative. Due to this I contacted OMNI Capital to raise a complaint on 21st November 2019. Initially I received a fast and helpful response which talked me through the complaints process.

Following a few conversations leading into February 2020 I was given a deadline of 21st February to compile all my evidence for the case to be reviewed. I did this, ensuring all possible information was sent across on time as requested.

Having not heard anything between February and April I sent an email on April 18th asking for some clarity. I was called a few days later asking for additional information which I sent on the day.

Following this I emailed on 26/5/20 asking for an update, this email was not responded to. Due to the this I contacted OMNI Capital by phone on June 1st. During this phone call I was informed the case had been passed onto the management team who needed to sign off on the final decision and I would be informed shortly.

After not hearing anything during June I contacted again on 3/7/20, by phone and spoke to a helpful team member named Troy. Troy did some research into the claim and again informed me that the case was with management, and that I had to wait for a decision. He told me he had chased this up with management to hopefully speed up the process.

Now in August, I am still waiting and have had to make 3 additional payments since being told I would have an answer soon. In the current economic climate it is difficult to pay for this finance, so to be told it would be sorted soon and still be sat waiting (and paying) is frustrating to say the least.

There seems to be no interest from anyone in the company to offer any kind of information on this claim and instead happily take my money.

"Problem solved with one phone call to Shauna."

I made a rash decision to take out a loan whilst at the retailers. It was a spur of the moment decision which, when I got home I wished I'd never done. Well after a sleepless night, I contacted Omni Capital by phone the next morning and was greeted with a really helpful person called Shauna. She immediately put me at ease, guiding me through the cancellation procedure with no hard sell or recrimination. It was all sorted within minutes. I was genuinely surprised by her response and ease with which she handled my problem. I'd use Omni Capital again however, not while I'm holding the goods! Thanks again.

"I took a 12 month interest free loan…"

I took a 12 month interest free loan out with this company to purchase an item. I paid the 12 payments never had any bother from them at all. Would be 5 star but my only fault is being not being able to work out how to view my balance online 🙃 maybe its just me.

"Be Careful!! Be aware!!!"

Be Careful!!! Be aware !
I wanted to gain HDV. Signed up the contract with New wave driving school and started paying monthly installments of £124 a month. After one year school stopped replying to any correspondence , ignored calls and stopped providing service.
Contacted Omni capital they know nothing , been very unhelpful. Investigation took nearly two years didn’t get a refund just wasted my money , time and nerves. Stay away from Omni capital cuz all they care is money !

"Have 5 Years of history with this company"

I can't complain. I have used these for 5 years for multiple purchases. I aim to make these my go to finance option. Read the terms to finance, make your agreed payments. cant see there being a problem

"Stay clear of this company at all…"

Stay clear of this company at all costs. I took out finance for made to measure blind however 2 days after signing and agreeing to terms and conditions the blinds company went into liquidation. According to my T & C with Omnicapital I had a 14 day ‘ cooling of period’ I therefore called Omnicapital to exercise my right to cancel the agreement within the 14 days but After various weeks of emails back and forth it turns out I didn’t have the right to cancel and my T & C were incorrect!! Despite no prospect of ever receiving my goods ( or any money loan) Omnicapital are holding me responsible for 12 monthly repayments. I now have a lawyer involved and hope that at least one of the many media outlets I plan to contact will highlight to the country how utterly disgraceful this company are.

"Scammers."

I genuinely don't have any clue who these people are but they're on my credit file, saying that I'm not paying them, after taking payments for a few months... none of which show up on my bank statements either.

Wrecking my credit file when I have never had any dealings with them.