Omni Capital Retail Finance
Graeme
"Don't sign up. Go to another reputable firm."
Had a loan now for just over 2 years, been making regular payments with no defaults. The company the loan was paid went bust. Omni used a loophole that because the payment was made to me and not the company i was not insured. So i have been making payments of £300 +. now i want a statement that i have never NEVER received in the 2 years. I receive text messages telling when a payment is being claimed, they will not send to me as my email address does not match the one registered on there systemI only have 2 email addresses and one is business one ! This company is very reluctant to give information when requested.... if you have to choose get your loan through Lendable. They are brilliant. Pay more options online and statements to print view on your login.
We needed the info for our solicitors.
What is funny is i have the paper work that was sent to me confirming loan, showed the email address they are saying is not registered. They also sent through the post a letter showing the email address that is not on there system !!!! As the username and a password that i found in the archives of the email. I sent this to.there complaint dept complaints@ocrf. So still waiting
However our solicitor whom we copied into did say she can submit a subject request assuming they will accept a solicitor ?????
They are a shabby appalling company that needs to be looked into by the FCA
Adam
"Spoke to Shauna"
Spoke to Shauna, had missed a payment and was a lil confused by the phone system but she was incredibly friendly and imediately told me how to fix the issue and what had gone wrong. 5 star couldn't be happier
Muhammad hussain
"Scams of a company Reported to the police"
I spoke with a guy who said his the finance manager.
I told him I want to stop direct debits and he told me that I can't he gave me a one word answer NO and told me to pay all the payments off.
When you get this review don't even bother saying to me to do a complaint as l already did before I wrote this review. So alot of people will be reading this and I wanted to know will you stop my payment and not take any more money from my account.
I want a precise answer.
Vladimir Mikulin
"No reason decline my application"
No reason decline my application. Used another company for loan without any problems. Wouldn't recommend.
Oksana Matvijcuka
"Do not use bad Rating"
Had some problems with my application.Decide not to use this compony as it have bad rating.
Azeez Aden
"Avoid Omni capital finance retail like the plague!! Beware"
I’ll save you some time, avoid like the plague!!! Unless you have £999 to throw away.
They partner up with companies that go out of business and then can’t supply the service advertised, which in my case was a personal training course.
I started the course in May 2019 and the company went out of business in August 2019 that’s just 4 months into what should have been a 12 Month course. When this happen I naturally cancelled my direct debit and notified Omnicaptial retail. Who demanded that I pay the full balance or risk having an adverse mark in my credit file (which they did do when I didn’t pay in time) even though I could hardly be blamed for them offering credit facilities a company that went bust!
Omincapital finance essentially told me to pay up and get lost. The company in question omnicapital issued credit for was a company called Be a better you, Which is precisely the opposite of what I am now, as I’m a whole £999 out of pocket through absolutely no fault of my own.
Although if I’d read the truckload of negative reviews, I might have avoided this so perhaps I only have myself to blame, even though I only wanted to improve my life.
I have contacted the ombudsman but I presume they might get away with it because the loan was interest free you and are not protected against interest free loans.. from what omincapital have told me but we will see! You’re better off using you’re credit card which would have protected me in this case!!
You have been warned!!! Beware!!!
Update: I have received my money back + interest after engaging the ombudsman even though I was told I wasn't entitled to it by Omni capital Finance.
Matt
"Applied for 980 pounds with good to…"
Applied for 980 pounds with good to excellent credit score depending on the agency. Been rejected with no reason given.
Kamil Szymanski
"rip off"
rip off, they work for companies that go bankrupt, you can't claim your money back from anyone, they threaten you and don't understand you've put all your savings into something and got SCREWED,
Ross Keeley
"I am a current customer and thanks to…"
I am a current customer and thanks to the coronovirus my drop in income has left me short to cover loan payments, I contacted their call centre to explain my situation thanks to the Covid19, lady on the other end Hannah I believe was very helpful and was able to assist me with a brief payment holiday, very happy with the service.
Alan Jenkinson
"Waste of space that don't even respond to sales enquiries"
Contacted them THREE TIMES to ask about offering my customers finance to kickstart business once we come out the other side of Coronavirus. Not even an automated email acknowledgement.
I thought I'd look them up as a company on here, oh dear!!!
FURTHER UPDATE: it took Trustpilot 6 weeks to look into this companies complaint about me & have honoured my review. Interesting though that they're bothered about reviews but not at all interested in helping potential customers. Shows their true colours I suppose!
UPDATE: Can you believe they've complained to TrustPilot on the ground of: It contains advertising or promotional references & TP have temporarily removed my review. CAN YOU figure out who my company is from my comments?
Widget Preview
Add to your site