"I have used omni finance for purchase…"

I have used omni finance for purchase of motor cycles and can say have never had an issue ever
Seen loads saying customer service was rubbish but not for me maybe i was lucky don't know but would defo use again
The only thing i can find wrong is they have no list of people that they deal with and don't do car van finance other than that happy

"Rejecting applications for no reason"

Omni Finance have rejected my application for finance twice now so that I can aid payment for a procedure without giving me any details as to why. In their email they state a reference number and to call them and state the reference number to get the reason. I have done this twice and both customer service advisors were not able to find out why or my details?

I earn a good salary, have never been in debt, have a perfect credit rating, I am on a comfortable position and have over half the actual total finance in my bank comfortabley. I have no idea why they are so unhelpful or why they would possibly deny my application? My rating is for their lack of help and for the reason that they have stated to email/ call them for the reason, and when you do exactly that they have no idea themselves? A completely useless company - avoid and go elsewhere.

"Terrible Customer service"

Terrible Customer service. In business with terrible partners for payment transactions too. Put me in debt when taking multiple payments from my card, even though website said 'not authorised' - telephone staff really poorly trained and inefficient.

"Shocking company...."

Shocking company.....

I sent a complaint in nearly 12 weeks ago now and no response... i have now forwarded a complaint to the financial ombudsman. I shall also be calling today to get clarification.

Also told me they had sent me an email 4 weeks ago..... but had nothing. Terrible correspondence. If It took me 12 weeks to reply to someone in my line of work id be sacked. Should be the same principle for you. Investigation or not.

"Trying to get in contact with them…"

Trying to get in contact with them about a missed payment due to financial difficulty and trying to get them to let me pay it when I get paid. Emailed them, and can’t call them as I have issues with my phone. They’re able to send me texts and emails due to a missed payment, yet they won’t respond to my emails I have sent them! Really bad customer service really. Thanks for stressing me out by the way.

"Rating what u see here is the service u will get and satisfaction."

People must really proud with their scam jobs .
U can cancel your course within 14 days but once u logged into your account your signed to pay .
RECEIVING LETTERS ON EMAIL FROM THEIR TEAM ,I'VE BEEN TRYING TO CONTACT U BUT RECEVIED YOUR VOICE ONLY , I DONT SEE YOUR CALL IN MY MISSED CALLS .

"Has anyone else been scammed for Robust…"

Has anyone else been scammed for Robust IT from omni capitol finance i am now in a debt of £5000 and they have done nothing about it.

"Ilegal T&Cs"

You clearly monitor this so I hope you make a change. Your T&C's say:
All payments (including payments to settle your account) made by credit or charge card will attract a 2.5% fee.

It was made illegal in January 2018 to charge for card payments. I won't be signing the paperwork until you amend this as I won't agree to an illegal practice

"Worse finance company"

Worse finance company I have ever dealt with, I have an Experian credit rating of 999 out of 999 and an excellent 658 rating with Credit Karma and they still turned me down ( didn't meet their criteria) for a 12 month loan. In my experience you would be better off to go elsewhere, Only got one star because you can't not give any!

"Professional, polite, efficient service"

I spoke to Shauna who was helpful, polite, articulate and professional. My call was answered quickly, and my query answered with ease.
A great service. Well done.