"We were ripped off the morning of the…"

We were ripped off the morning of the rental in the Airport at 5am when the price of our rental went up significantly. Later when we contacted their customer service department, we got Ciaran who provided a terrible customer service experience. Unprofessional, unhelpful and a huge disappointment. Never again, I have been traveling to Ireland every year for over 30 years and there are so many other great choices at the airport!

"Rent cars regularly in France"

Rent cars regularly in France, have never had any problem until Sixth, took premium car from Toulouse for 3 days, door handle fell off when I parked at my hotel.
When returning car the inspector pointed out a 3cm scuff mark on the tyre and rim, it was a scuff not serious damage don’t know how it happened but obviously did! When showed me this I pointed out door handle issue, which he hadn’t, picked up on inspection. Anyway I have just received a bill for €500 it’s nuts. I have rented cars for weeks on end from other suppliers in France and have only ever have one issue. These guys are no good and just want to screw the customer. Stay away you may think you are getting a premium rental but they will go to town on you if you have any issue. Lucky I have excess insurance, but I feel really annoyed that I have to use it, and really feel that these people are just out hit you with extras.

"Terrible company"

Terrible company. I booked a last minute trip over to see my dying Gran, I've prepaid in full with the full insurance however I didn't have a credit card with me I was explaining that I was a victim of fraud recently and cancelled my cards so I only had a revolut card with me. Vitali at the counter was rude, uninterested in helping and to be honest came across like he couldn't care any less if he tried. I asked for a refund again he informed me that I need to email customer support team as they are the ones processing refunds he told me it will take up to 5 days from sending the request in. I'm on the day 15th working dsy now and getting nowhere I asked to raise this as a complaint and asked what are my referral rights as a customer this has been ignored as well.

Jamie from customer support team got in touch around day 10 after I rang them with a half as* email template that wasn't even edited properly.

"Terrible service at Dublin airport…"

Terrible service at Dublin airport absolutely no care about the customer. Absolute joke of a customer service team ignoring emails the usual excuses of high volumes of complaints.....

"Avoid! They are criminals and scammers!!"

If I could give a ZERO or Negative star rating I would! AVOID THIS PLACE AT ALL COSTS!! I was legitimately the victim of a crime on their behalf. I purchased car insurance prior to my trip as I am from the United States and my plan here does not cover me in Ireland. Regardless, they insisted that I had to have either $2000 or $5000 charged to my card as some type of security deposit that would be "refunded" when I returned the vehicle. The $2000 was said to be for those who have coverage, the $5000 amount was for those taking their insurance. I was given absolutely no choice if I wanted my car rental. As bad luck would have it, I broke a taillight backing up in my hotel parking garage on the way to returning the vehicle. I made them aware of the damage when I returned the car. This car had previous damage (dents and scratches) in the same area BEFORE I rented it. I have photographic proof. I had to chase them for weeks to find out what the repair would cost me. Finally, a fleet rep told me it was 250 euros "in total". A few months later, I find a charge of over $2100 on my card. They doubled back and charged me for pre-existing damages, insisting that was responsible. When was the last time a broken taillight in a Toyota cost over 2 thousand dollars. No responses from their customer service. The fleet representative I dealt with insisted that I was wrong despite evidence to the contrary. As you can see from other Yelp reviews and Trip Advisor reviews, these people do this all the time. They are corrupt and they are criminals. American tourists should be beware as we are prime targets for these predators.

"Watch out for "Scam" extras"

Once again Sixt (This isn't the first time) took money from my CC after claiming the car wasn't returned full.
They claim they had to put 2l of fuel in the car which they charged a premium for.
They also charged me €13 for the pleasure of putting in 2l of fuel.
This isn't the first time these extra charges have been taken. I wouldn't mind but the car was returned full minus from the petrol station 1.3km away.
Last time that i will use Sixt.

"Ma caution de 1050 euros débitée cinq…"

Ma caution de 1050 euros débitée cinq mois après la location d'une voiture en Irlande pour une imperceptible griffure (gravillon ?) d'origine inconnue sur le coffre... FUYEZ !

"Scam company."

This company is a disgrace. They are charging us for a damage that was originally there. Their chap measured it and I’m sorry we did not take picture. We have lost deposit even though we left car back in an immaculate condition. They are a disgrace. STAY AWAY FEOM THEM
ANN Trout

"Fraudulent Company"

If I could give this company 0 stars I would.
After returning the car they tried to charge 100s of euros on to my card in addition to the vehicle cost.
This is a completely fraudulent company.

"Purchased car rental for ireland from…"

Purchased car rental for ireland from local company. Got to ireland told us policy not worth paper written on and had to purchase another carcrental Now neither will refund us.wont use them again. Fobbing us off told us our fault. No one can answer why we would wantvto purchase new rental agreement when had one. Company here told us we were covered. Sixt ireland said not. Buyer beware. Suggest go directly sixt ireland to save future grief.