"Avoid this company"

It seems to be the same story over and over again in the reviews and my experience was no different.

Upon arriving to collect the car, I was informed that I would be required to put a €1500 deposit down to avoid additional fees for insurance. Due to not having these kind of funds available, I had to opt to give them another €35 per day just to avoid putting a deposit down. Additionally to this charge per day, another €100 was taken as a deposit.

NONE OF THIS IS MADE CLEAR WHEN BOOKING A CAR ON THE WEBSITE.

I just wish I read the reviews before booking. Absolutely avoid this scam of a company and find a more reputable company to rent a car from. They also don't give you the car you book so if you are after a particular car, good luck with that.

"Absolutely terrible experience."

Absolutely terrible experience.

We paid for the car hire and premium insurance cover in advance. Upon arriving at the desk we were asked for a £2000 deposit. It was never made clear to me that I would have to have these funds available to hire the car. After disputing with them that we had already paid they dismissed us and said they cannot refund the booking.

We've given them £300 for absolutely nothing. A similar thing happened to other people in the queue and they were met with the same dismissive customer service. Avoid at all costs.

"Avoid at all cost"

Avoid at all cost. Do not use Sixst at Shannon airport. I’d rather spend more money and go with any other car hirer company. Was charged €20 for being 10 mins late whilst the lady had a friendly chat for 10 mins with the people before me. The car was poor quality and not what we requested even though we booked months in advance. Car hadn’t been cleaned properly. Wouldn’t recommend or use them again

"1 hour waiting for the desks.."

1 hour waiting for the desks... staff talk and talk... the pickup service takes more time.. don't use that company... the others are faster.... read the comments ....

"Il personale SIXT a Dublino insiste che…"

Il personale SIXT a Dublino insiste che non sei assicurato e cerca di venderti assicurazioni accessorie anche se ne hai già comprato alcune al momento della prenotazione. Nonostante il voucher fosse prepagato bloccano 1,500 euro sulla carta di credito e preteso il pagamento anticipato di 100,- euro per pedaggi autostradali che non userò. Il tempo di trasferimento dall'aeroporto al parcheggio è durato 25 minuti, cioè non è una cosa immediata. Il personale del parcheggio Sixt non ti accompagna alla macchina, non rilascia protocolli sulle condizioni della macchina. La macchina ha piccoli danni di carrozzeria e manca la cappelliera: rilasciare un protocollo sulle condizioni della macchina è un dovere oltre che un obbligo di legge. Nel parcheggio Sixt non sono presenti carrelli per i bagagli: dovrete trascinare le valige mentre cercate la macchina perché nessuno vi accompagnerà. Esperienza costosa ma servizio di livello low cost e macchina Dacia low cost.

"Sixt Irlande à fuir !!!"

Nous avons loué un véhicule, et malheureusement signé un état sans avoir vu le véhicule… Au moment de partir avec celui-ci un message s’affichait mais en allemand… malheureusement pour nous personne ne parlait cette langue … Au bout d1 h de conduite sur autoroute l’idée nous vient de traduire …. Et la… problème de roue… Nous sortons de l’autoroute… Cherchons un garage … 3 roues ont un problème de valves (elles se dégonflent petit à petit…) et la 4eme … complètement foutue… j’appelle sixt assistance, explique que les roues étaient dans cet état lors de la prise en mains du véhicule (rouler une heure sur autoroute ne peut pas occasionner de tels dégâts sur 4 roues !…) qui me dit de me rendre dans un garage agrée, me donne l’adresse et me dit de garder la facture, pour mon remboursement lors de la restitution!… À ma grande surprise remboursement refusé… sous prétexte que je n’avais pas souscrit leur assurance… C’est tout benef pour eux !! Ils louent des véhicules avec roues crevées, rien n’apparaît sur l’état du véhicule et c’est vous qui payez !!! Sixt à fuir!!! Lors de notre périple nous avons rencontré 3 autres familles, voiture louée chez Sixt, même problème sur les roues … apparemment c’est la politique de la maison !!! Faire payer les autres, nous faire un maximum !!! Lamentable !!!

"It is a scam branch"

It is a scam branch, not a car rental, so beware of dealing with it. My experience with them was very bad. The car was contrary to expectations and not the same category as the chosen one. It was very bad and not safe and legal to drive on the roads. There was a defect in the rear wheel that caused the car to shake permanently. The tire was completely worn out and the air conditioner was not working as it should, in addition to the windshield wipers not working as they should and the car was... There were injuries on all sides. I contacted them to replace the car, and they asked me for an additional 2,000 euros to replace the car. Unfortunately, the left side mirror was damaged, and I informed them immediately. I was surprised that the next day, an amount of 950 euros was deducted from my credit card without informing me of that, and before the end of the rental period, and an amount was left. 2,100 euros are reserved in the account, bringing the amount reserved on the bank card to 3,050 euros for a regular Citroen car. After delivering the car, I contacted them via email and their response was very negative. They blamed me and clearly evaded responsibility.

"AVOID AT ALL COSTS"

AVOID AT ALL COSTS. This company looks attractive however their pricees are nominally lower than the competition and the money you would save is not worth the hassle of dealing with this company.
I pre-booked and paid for the rental online. Spoke with Adeline on arrival and she was very helpful. She didn't try to upsell me on anything although I had already paid for full coverage and toll fees etc. ad the keys in my hands when I was informed that I needed to pay an additional 100e for a fuel deposit. No issues there until I was informed that they would only accept Credit cards. I had prepaid with my mastercard debit which they then wouldn't accept. They also wouldn't accept either of my Union Pay Credit cards (widely used in Asia). The entire booking had to be cancelled due to this.
I was told to contact customer service to get my refund for the booking. When I did so, I was offered credit for the amount of the booking. I explained to them that this was an insufficient remedy as I would encounter the same issue the next time I returned home and I wasn't going to take out another credit card just to be able to rent a car with them. This was completely ignored. No response. I contacted customer service 2 further times in an attempt to recoup my losses and all further inquiries were completely ignored. I have since initiated a fraud claim with my provider.

Note, following this, I walked to literally the next counter in the airport (Enterprise), made a new booking and was in the car within 20 minutes with no hassle.

"Terrible quality cars! Don’t be fooled!"

NEVER EVER RENT A CAR FROM THIS COMPANY! Complete disgrace and disappointment. Similar experience from the rental in Germany. Both times booked via booking.com. They use very cheap and bad quality cars you would never decide to buy and “sell” them as ones in a better car category. Honestly, better pay a bit more and use another rental!

"Don’t touch sixt car rental at Dublin airport"

Rented a at from sixt at Dublin airport, from the 9-20/6/2024. It rained for 8/10 days and rained the day tue car was returned. When the car was returned it was checked and we were told it was ok. It also had a full tank of petrol. Now after 5 days I’m having various amounts of money taken from my account with no explanation at all. I’ve emailed them a number of times but have had no reply.