Printerpix
Patricia
"Terrible!!! "
I usually don’t leave reviews but my experience with this company was that TERRIBLE! that I needed to share my experience with others.
I order 3 calendars - their website said if you order today your item will arrive on .. /Nov/24, Well… Please don’t trust that! It was a really important gift I didn’t get it. I received it over a month after it was supposed to arrive! I sent emails prior to the date I needed it , to try to speed up the process but nothing. 0 client support, No refund.
Very unpleasant experience.
Gift giver
"I sent photo mugs as a gift but they…"
I sent photo mugs as a gift but they arrived with no info. Would have appreciated a gift message option so the recipient would know who sent them the gift.
Joanne Wilson
"Customer service is non existent!"
Customer service is non existent!! My order has been delivered to an incorrect address, I have been contacting printerpix for 16 days without a response other than a generic email. I've created a ticket via the website, emailed 2 different email addresses and tried calling the only number I could find for them and was on hold for over half an hour with no answer!! What a waste of time and money!!
cliente
"CONSEGNA MANCATA"
Ho ordinato un calendario personalizzato il 5 dicembre e ad oggi non è ancora arrivato, nonostante garantivano la consegna entro natale. servizio clienti inesistente, mandato varie mail a diversi indirizzi, ma nessuna risposta. vergogna
Vivien Bajj
"I don't recommend them"
I don't recommend them. Hello. I ordered 29 dec. but not arrived.
I paid for express delivery, it should have arrived by now, but it still hasn't arrived. I checked the delivery progress, but there has been no movement since the 29th. I wrote to the carrier (Evri) and they said they hadn't received the package yet.
I have written several messages but I have not received any meaningful helpful answers, only automatic messages. I am not happy.
Jennifer
"This company is deplorable"
This company is deplorable. I ordered a tabletop slate picture on 12/17 and haven’t received it. I’ve sent multiple emails to customer service and haven’t received a response, although I get a marketing email from them at least once a day. Today, I logged into my account, and my order and my project have disappeared. Tracking isn’t working and my MIL is still waiting on her Christmas gift. It’s so embarrassing and absolutely horrible, shady business practices. Printerpix is a scam. Do not order from them.
elliot garvey
"Poor quality products"
Poor quality products, incomplete order (1 photo inside) took 4 weeks to resolve. Awful.
Marcus
"Don't be SCAMMED like me!!"
28 unanswered emails so far and I am so disappointed. Bought a 'guaranteed before Christmas delivery' present for my son to give to his mother as a Christmas present. Paid £103 for a photo book and extra coat for rushed delivery. It is now 6th January and I have heard nothing from these scammers. I have been emailing every day since 24th December and I haven't heard anything from them. This has to be a scam and I have lost money... it seems I am not the only one after reading many more reviews here about the same scenario. Plus I have been emailing at least twice a day since 30th December to ask to get my delivery address changed because I left the holiday home I was staying in over Christmas. But of course I have heard nothing from this scam company. So I don't think my son will ever be able to give his mother her Christmas present because we aren't there to receive it. I will be contacting my bank today to report this scam and hope to get my money back. Please please please never spend a penny on this company, it is clear they are operating an illegal operation and scamming us all.
Please Printerpix, do not dare send me a fake reply here making out you care! Reply to me on one of the 28 emails I have sent to you and resolutions@ team and give me money back you scammers!
Mary Lou Garcia
"I did a review on Dec"
I did a review on Dec. 21st and Lina in customer service apologized and said she would handle my order if I wanted to reorder the ornaments, I gave her the go ahead and didn’t get an ok that she would process my order. Well, I have sent several emails and I finally said please refund my money since Christmas has come and gone. No response and no refund. I will file a dispute with my bank in the morning. I did have some beautiful blankets made with them. I don’t know what happened but for no one to respond to my several emails that is not acceptable business
Marie M
"Commande non reçu !!"
Très très déçu !! Commande passée le 6 décembre pour une couverture sherpa personnalisé...Deux fois que je les contact par mail, et mise à part leur réponse se de mail automatique je n'ai rien du tout! Ni réponse et ni commande !! De base c'était pour un cadeau de Noël...au final je n'ai rien eu du tout! Franchement je ne recommanderai pas du tout ce site et je vais bloquer les paiements si je n'ai toujours aucune réponse de leur part!
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