Printerpix
customer
"I just got a blanket ad I must say it…"
I just got a blanket ad I must say it is the most beautiful blanket I ever seen. The pictures were perfect!!
Olivia Tran
"False advertisement for satisfaction "
Purchased 16x20 metal prints from Printerpix and they were grainy. I submitted the same photos for 16x20 glass prints with another company and they came out crisp. Printerpix tried to tell me that it was my uploads and ignored my request for return and refund.
Shelby S.
"I still have not received my order"
I still have not received my order that was guaranteed to be delivered before Christmas. I did not get an update from 12/18 on shipping or status. When reaching out I was told to wait longer. I am very disappointed. I finally received an update on 1/1 and it is now 1/4 and the package has not moved from New York.
Jessica Lass
"WORST site you can find. RUN"
If I could give zero stars, I would. Ordered a pack of 10 calendars as a family gift. I am a professional photographer and well versed in photo sites and making gifts. Site froze several times and I would have to log out and then log back in to make it work adding hours of extra work on a large project (30 family members). When we received the calendar several family members were missing and one calendar was incorrectly assembled. My file was correct when I checked to make sure it wasn't my mistake. After logging in again, my file merged with another one I was working one (which they shipped to the wrong address, not to mention the hours I fought their website when it refused to let me order just one calendar - I got around that after 3 days of waiting for customer service by buying a voucher and going through a secondary site). I've now been waiting over a week for the amazing customer service they tote to even respond. RUN away from this company. This is the worst photo site I have ever worked with and their customer service is a lie at best. It's not worth your time or frustration. Even if they replace my calendars I will be out time and money to try to ship all over the US since my family is no longer in town. I can not emphasize how bad they are!
Lut
"problemen betalen verzendkosten bij opmaak fotoboek met grouponcode"
Heb fotoboek gemaakt met grouponcode. moest enkel nog verzendkosten betalen. heb dit al met verschillende kaarten proberen te doen maar dit lukt niet. krijg steeds foutmelding. heb al verschillende keren contact willen opnemen met printerpix maar dit lukt niet.
customer
"Shipped to wrong address"
Shipped to wrong address, poor communication. OK product, par for the Groupon price.
Gemma cooper
"Just leaving another dreadful review to…"
Just leaving another dreadful review to reflect how horrendous and utterly useless this company is. After guaranteeing pre Christmas delivery , my photobooks are nowhere to be seen. Nor is any correspondence. If I get another reply to this review asking me to email them at the same address that I have done about 5 times already with zero response, I’ll likely just give up. NEVER EVER WASTE YOUR TIME WITH THIS COMPANY. Unfortunately it’ll likely end up being a chunk of money down the drain and a waste of time trying to contact them. AVOID AT ALL COSTS
Kerrie Louise
"If I could give zero, I would!"
If I could give them zero I would!
I ordered what should have been a £35 wall calendar- but had a code to get it half price. When I received it, the calendar was only on 6 pages so double printed, flimsy, and you could see all the print on the other side! For a calendar that should have cost £35 full price you would have least expected to have each month printed on a separate page to give it some sturdyness. I emailed to give them a chance to reply and they told me I should have paid MORE to get better quality paper! No replies or any help after! Terrible quality, terrible customer service DONT USE! Vistaprint and other companies provide a much better quality product for less money! I thought I would try them out but NEVER AGAIN!
customer
"Shocking service and appalling customer service"
I made a large order which arrived in good time, but damaged. I messaged the company and they were quick to respond with an apology and solution, however, the replacement never arrived and now they are ignoring all forms of contact.
Shocking service and appalling customer service.
customer
"Awesome job!"
At first I was disappointed and frustrated. I didn’t know how the voucher works. The 1st time I called the lady wasn’t pleasant or helpful. I was panicking!
Then I called back…what a difference! She was friendly, patient, and walked me thru the process.
Placed my order and then anxiously awaited my package.
OMG, I cried when it came. They were done so beautifully. When I gave them to my friends they cried too! Excellent job! Can’t wait to order more. So thank you for a job well done! 😀😀
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