"DO NOT USE THIS COMPANY!! DELIVERY CHARGES ARE A MONEY MAKING SCAM"

DO NOT USE THIS COMPANY!!

Extract below received from them!!

Printerpix Reply

We hope this message finds you well. First and foremost, we would like to extend our sincerest gratitude for your patience while we worked to fulfill your order #[44901350]. We understand that delays can be frustrating, and we truly appreciate your understanding
as we ensured everything was handled accurately.

My reply

1. Message does not find me well
2. Yes, delays can be frustrating. I received my order after Christmas!
3. You do not understand or appreciate my complaint! Hence why I am spending/wasting more time in making this public that your customer service skills sucks!
4. Everything is not being handled correctly.
5. Do the right thing and refund my delivery charges, the service I have received has been appalling and a total disgrace.
6. I won’t leave this alone! This is wrong and I need to make a point and warn other potential customers!
7. I hope this e mail reply finds you well.


Over & out.

"Sent one photo when i ordered over 100"

Sent one photo when i ordered over 100. Tried to email them, two weeks later I have no response. I have tried to call them two times and been left on hold for over half an hour both times before giving up.

Would avoid this company at all costs, I wish I had.

"Assolutamente da evitare "

Deciso di acquistare nel loro sito in regalo di Natale affidandomi alla scritta “ordina entro il 16 dicembre per ricevere i tuoi regali entro Natale” faccio l ordine e i giorni passano e nessuna notizia, mi diceva che il calendario doveva ancora essere preparato, il giorno della vigilia decido di mandargli un altro messaggio con scritto che ancora non era stato prodotto figuriamoci riceverlo entro il giorno dopo, mi è stato risposto di stare tranquilla che se non lo avessi ricevuto entro Natale avrei ricevuto un rimborso, ebbene oggi è il 3 gennaio, non ho ancora ricevuto il calendario che avrei dovuto regalare a Natale e non ho nemmeno ricevuto il rimborso, e l assistenza non risponde più nemmeno alle mail, sono senza parole, è un sito davvero inaffidabile non acquisterò mai più niente da loro, non sono per niente seri e professionali

"Commande passée le 17 décembre…"

Commande passée le 17 décembre (10104538) pour une couverture personnalisée et aucune nouvelle malgré que nous ayons pris l’option envoi rapide avec suivi. De plus, nous avons bien entendu été débités. Site absolument pas fiable et je dirais même frauduleux !!! Je ne recommande absolument pas ce site.

"Garbage, was promised delivery before…"

Garbage was promised delivery before Xmas got it today (3/1/25) seems very cheap pictures are printed on both sides to cut down costs. Won’t use again. AVOID

"Der letzte Laden, nie wieder!!"

Der letzte Laden! Da würde ich nie wieder bestellen. Bestellung gemacht, bezahlt, Bestellbestätigung und das wars. Das war am 15.12.24. Es sollte ein Weihnachtsgeschenk sein und aufgrund der Lieferzeiten sollte es klappen. Keine Sendungsnummer, keine Möglichkeit etwas herauszufinden. Nur automatische Emails. Ich habe den Fall bei papypal gemeldet. Keine Reaktion von Printerpix. Online hatte ich plötzlich keinen Auftrag mehr aktiv. Heute plötzlich: wir freuen uns, ihr Paket ist auf dem Weg.. Es ist der 03.01.25 und das Paket ist heute zur Post. Keine Entschuldigung nichts....unterirdisch und unverschämt

"Mancata consegna nei tempi previsti "

Per il secondo anno consecutivo ho ordinato tre calendari con spedizione (abbondantemente) assicurata entro Natale. Anche quest'anno ho avuto tre regali in meno da donare. Sicuramente non userò più Printerpix.

"Shipping time is too long"

Shipping time is too long. Ordered on Dec 15 and still have not receive 2 photo puzzles.

"Still never got my order after 2…"

Still never got my order after 2 months. No human response.

"Order Delayed"

I placed my order on the 19th, and it was supposed to be delivered on 12/24/24. I received an email saying it was delayed due to a supply issue. Today is January 2nd, and I still haven't received any update on when to expect my order. It’s a calendar gift I made for my friends for Christmas, and we're already at the start of the New Year. I've written several emails, but no one has responded. Very disappointed