"I ordered on 12/8 for Christmas and it…"

I ordered on 12/8 for Christmas and it did not arrive. Very unhappy.

"I am quite frankly amazed by this…"

I am quite frankly amazed by this company! I'm working several states away from my family, and I miss them a lot. Towards the end of December I suddenly thought that instead of a ready made calendar, I'd love to have pictures of my family and other precious things to me. I found Printerpix, and had a great time downloading and planning my calendar! To my utter shock, I got it before the end of December, so I was all ready on January 1st. I did pay for a paper upgrade, and the calendar is high quality and beautiful. Even though every photo came from my inexpensive Moto phone, the photos on the calendar look stunning! I was very pleasantly surprised, and I plan on making a calendar every year now!

"Avoid"

Ordered on 18th, paid for express delivery for Christmas. Still waiting and no updates. Ridiculous company.

"Do not use this company "

Do not use this company don't deliver goods then do not respond to complaints to sort this out. I am 58 pounds down with no canvas. Terrible scam company and I have reported them to trading standards.

"mise en page "

Calendrier arrivé à temps pour Noël. mais une photo n'est pas du tout cadrée le visage est tronqué de moitié or cela n'apparaissait pas lors de la mise en page sur mon ordi , je suis très déçue car de ce fait je n'ai pas pu l'offrir en cadeau. Je déconseille le site et ne renouvèlerai pas l'expérience avec Pinterpix

"AVOID - ORDER UNACCEPTABLE, NO RESPONSE"

AVOID - ORDER RECEIVED COMPLETELY UNACCEPTABLE AND INPOSSIBLE TO GET A RESPONSE SINCE 18 DEC
I created a ticket and have emailed multiple times since 18 December when I received my order as what I received was abysmal. It was as if they had not ironed/flattened the blanket before printing, meaning it is covered with big chunks of bright white where no image is printed (I also paid extra for premium printing). This should never have been dispatched! I have been waiting since 18 Dec for a response (10 business days not including Christmas which is very different to the 24-48 working hours response time you advertise)! Please let me know as soon as possible what the refund procedure is. Given you are a company that sells gifts and offers express delivery the time it takes to get a response is completely unacceptable and way out of line with industry standards. I have also tried calling multiple times but the line doesn't work. I get bounce back emails saying your inbox is full too. I am shocked by the awful experience!
EDIT: STILL no contact yet alone resolution! Emailed the email address mentioned in their response to my review and nothing! ABSOLUTELY UNACCEPTABLE! Not sure how they're still doing business!
EDIT: 19/01/25 STILL NO RESPONSE, chased via email too (both contact and resolution email addresses)
EDIT: 22/01 still no response/resolution chased yet via email too (both contact and resolution email addresses). I also tried commenting on Facebook a week ago.
EDIT: 25/02 still no response. Emailed yet again both the contact and resolution email address mentioned in the seemingly insincere reply to my review.

"Printerpix, foto su tela scadente truffa"

Ho acquistato una foto su tela per natale 2024 a mio figlio, la foto mandata era in alta definizione, brillante, colori vivi, loro mi hanno mandato una stampa su tela buia e molto scadente. Li ho contattati ancora prima di Natale per rendere il prodotto o per una nuova stampa. Ma nulla. Oggi 05/01/2025 ancora nessuna risposta o rimborso o sostituzione. Praticamente una truffa. Non comprate da questo sito. Questi negozi on line dovrebbero chiudere. Non rispettano neanche le leggi, di solito sull'acquisto anche on-line ce un minimo di garanzia.

"Still waiting for items paid express for"

Paid extra for pre-Christmas delivery.. its now 5 January and I have still not received my photos. I ordered photo prints- nothing complicated. Customer service are extremely unhelpful and cannot advise when i can expect my items. They will not refund me! Terrible!

"Have left 3 negative reviews now"

Have left 3 negative reviews now. Still can’t reach the company, despite their lovely reply to the first review.

I’ve sent them in the region of 10 emails, tried their live chat multiple times and they just will not reply.

"Still waiting on order submitted 12/15"

UPDATE: Printerpix responded on this site, but I still have had NO contact regarding the status of my order!!!
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Submitted photo album order on 12/15, paid extra to expedite, and still have not received it. When tracking my order on their web site, it says it is with the courier but was never given a tracking number for the shipment. Called customer service, and after waiting 20-30 minutes for them to answer, was connected to an overseas call center who told me they'd email status info. Never heard back. Ready to stop payment unless they provide a direct number to speak with, and not a call center.