"Avoid at all costs. Any review over 1 star is probably a bot."

Ordered some framed photos for grandparents Xmas presents, images were high quality from a school photo shoot.
What we received looked like had been printed on the £50 printer I’ve got in my home office.
Absolute garbage image quality (also paid extra for ‘HD upgrade’)
Submitted a return request on day of receipt, 18-Dec, and received and acknowledgment saying my request would be responded to in ‘24-48 business hours’ yet 9 business days later not a peep
If they had been £15 i’d have just written it off as poor choice but these cost £48 (2 photo c/w frames) and were allegedly ½ price.
Update 14-Feb - never was contacted 1 month after the business replied below.
People - save yourselves the fume, frames are like £1 ikea jobs and the photos you could do at home on a printer (or go to boots or wherever) these are absolute rip off merchants and they swerve their returns policy.

"Awful service - Goods not received! "

Ordered some photos on 18/12/24 and paid £16 for guaranteed Christmas delivery. These didn’t arrive.. received an email to say they had inventory discrepancies, fair enough I had left it quite late.
Customer services emailed to say would be dispatched ASAP and received a shipping notification on the 28th Dec, but as of the 4th Jan my photos have not arrived.
Customer services are ignoring all contact emails asking where my order is.
Really bad service and I would not recommend this company to anyone, in fact I would encourage you not to waste your money with them!

"Very disappointed "

My calendars were supposed to arrive by Christmas, they did not get here until January 2nd after I contacted customer service. When I opened them excited to see how they turned out, they were disappointing. The pictures had incorrect rotation, heads were cut out, some were missing half the picture, they just looked sad. These were definitely supposed to be a gift, however being that they were extra late and terribly sad looking they are no longer going to be given away. I should add that I did double check everything before I placed the order to be sure everything was correct just like they asked, and all the pics were good it looked perfect. So now I have 2 pitiful looking calendars that I can look at all year a keep being reminded over and over of how much time and money I wasted on them. Never again

"Poor quality and service"

Placed an order for a bulk amount of prints - paid extra for 'priority printing/front of queue' and expidited shipping. At checkout it was confirmed that I would receive by 24/12.
Order finally arrived on 4/1and the quality of the prints is terrible. Photographic paper has not been used, and the prints have been roughly and crudely cut.
Despite multiple tickets being raised, and emails sent requesting refund of my shipping/expedited surcharges, I have not received any responses (apart from auto 'we have your ticket').
Am now so disappointed with the service/quality of prints, have requested a full refund, as I will need to get printed elsewhere.
Will not be using Printerpix again.

"Awful service, nothing recieved no replies "

Awful service, 2 weeks later still no product and still no replies. This was a Christmas present and when I rung they said it was going iut on the 22nd of December 1 week after I ordered and paid for 2 day turnaround.

Is what it is but to be 2 weeks later and still nothing. Seems like a scam possible. Can't get answers can't get a refund. Stay clear

"Furchtbar!"

Ich mache jedes Jahr ein Kalender, aber dieser Anbieter ist mit Abstand der schlimmste. Nichts hat geklappt. Ich habe sehr viel Geduld bewiesen. Aber man kann keine Bilder hochladen und keine Einstellung funktioniert so wie es soll. Unter Inkognito hat es dann einigermaßen geklappt. Nach Tage langer Arbeit. Stelle ich fest das,dass Cover 2025 ist du die Monate 2026. Man konnte nichts ändern. Also alles nochmal und dann würden auch noch 26 Euro extra abgezogen. Keine Ahnung wofür! Nie wieder tue ich mir das an.

"I ordered my book December 20,2025 I…"

I ordered my book December 20,2025 I got an update December 24, 2025 and I haven’t received any updates on it since it’s been three weeks all I keep getting it’s still getting manufacturing and using their magic dust stuff! I better not have wasted almost 200 just for me not to receive!

"Quality control needs work"

Your tracking didn't work. Your quality control needs some work. When my order finally arrived, one of my calendars is unusable due to the binding holes being cut completely through on 7 of the 12 pages of my calendar.

"Bad quality of photo book"

We ordered a printed photo book. It took 5 weeks to arrive. The quality of the photo book is really bad for the price we paid.

"Do Not Order!!! "

I placed a very small order. The cost was significantly higher than advertised. It hasn’t arrived and I am over a week past the arrival date. No one will respond to my inquiries or “tickets.” The tracking number they sent me is also invalid. I think this website is probably a scam. I WOULDN’T ORDER!