"I am Not happy with that amigo.."

I am Not happy with that amigo...
when I has no money is was late every month
We have 7 children and we are on benefit ....
I have guarantor cover it but when I has no money and I told email to them by amigo staff just holding but my guarantor told me that amigo threat on him too far when I got no money I was p.. off they never be patient!!
Keep threat him by guarantor and threat him by guarantor but I look as them what they look alike is was SHARK loan or what ....

Me and my guarantor has fall out friendship because of amigo threat him what if I has no money .... now please please you Don’t join them by amigo is bad feedback

Avoiding this crap don’t do it
Make me sick of this amigo never be patient

Thanks

"Paid claim"

Hi everyone I wanted to give an update on my claim.so I accepted the offer on the 24th of August to which I was told 20 working days,I then got told 30-45 working days.I patiently waited and two weeks ago I sent an emailing explaining how this situation was causing me undo stress and I got nothing back from them,I sent another one explaining that being pregnant and them causing me stress just wasn’t acceptable and ignoring my emails is disgraceful,So yesterday I gave them a call I explained everything and the lady on the phone was VERY helpful she looked into my account and said she can’t understand why the payment hasn’t been made as there was NOTHING to be holding it up! She said she would chase up the accounts department and get back to me that evening or send me an email today.I had no phone call and I recieved NO email HOWEVER at just after 5pm this afternoon I checked my account and low and behold they had paid me my claim in FULL!.....so guys please don’t give up and don’t let them get away with it I really hope you all get your money that’s owed to you very soon x

"Hello I was told I would receive and…"

Hello I was told I would receive and offer after amigo said they would make one after hearing from the FOS.
The deadline has passed, can I get an update please.

"PNX-3466814-M5P6"

After over 30 minutes waiting to get through each time. I'm always told 'we have an internal complaints team who will liase directly with FOS'. Yesterday (05/10/20) was the FIRST time i heard a new sentence "since the last time you called my colleague sent an email and they are considering what the FOS's outcome. Once they have done this they will let the FOS know and you'll get an update". You've already missed the deadline TWICE given by the FOS. Id like the resolution now. If for whatever reason my payment didn't come out on the HOUR amigo tried to take it, they'd email , text , and call me. Now its my turn to get answers i just get the run around!!!!!!
UPDATE:
The PNX number is the number i have recieved from FOS. My name is Ayyesha Hussain PNX-3466814-M5P6 . I have checked again and this is definately correct

"Wish I had read small print as interest…"

Wish I had read small print as interest is disgraceful, how they justify taking £49 of my payment off £73 each month is ridiculous, & Amigo loans think this is acceptable, unbelievable. Even Solicitor cant believe the interest

"Reply to amigo"

hi i have my agreement number to look into the issues I have been having. Thank you.

"Ave waited long enough for my account…"

Ave waited long enough for my account to update u are causing stress as a want to sort out new balance u said I owe but even the girl I spoke to didn’t understand why it hadn’t updated as of yet I want this done in next few days as this is cause my mental health to take a turn for the worst I realy don’t understand how yous can make people wait and play with the health when others are getting there’s upheld and paid out in hours to days could u just sort this please 45351228

"After a affordability complaint amigo…"

After a affordability complaint amigo upheld the second loan and said they would pay back anything I paid over initial figure I borrowed plus interest also I had a DRO which once discharged should clear any money etc owing interest and charges and leave a balance of zero. They did my redress figures and used it to clear all the interest late charges and paying my guarantor out for their affordability complaint!!
Their legal team clearing isnt up to knowing the legal side of things as it clearly states

The Insolvency Act s251 provides that:
Subject as follows, at the end of the moratorium applicable to a debt relief order the debtor is discharged from all the qualifying debts specified in the order (including all interest, penalties and other sums which may have become payable in relation to those debts since the application date
I shall be taking this further

"Complaint issued on affordability on…"

Complaint issued on affordability on October 2019 they rejected my complaint roughly 12 weeks later. Escalated my complaint with the ombudsman then 28th September 2020 amigo finally uphold my complaint and state they wish to settle by paying back all interest on loans plus 8% statutory interest.
1st October 2020 they still take a payment of £256.56p even though I’ve paid over £10,000 back on a total amount I received of £6341 so redress will be roughly £3700 then interest added. Been in touch numerous times to find out when my redress will be calculated and keep being told to be patient and we will send you the offer in due course. Well I’ve waited a full year and I think that’s me being really patient don’t you think amigo. The ombudsman service have gave a deadline for amigo to offer me my redress but I can guarantee they won’t meet this deadline and I’ll be waiting months. Please stay away from this company. *update* not fully resolved amigo still awaiting redress payment.

"Absolute sham of a company"

Absolute sham of a company . I’ve waited 18 WEEKS now . I’ve asked for just an update on 10 occasions now . Just get the same old response if we’re busy rest assured we are dealing with it !!! . Frustrating infuriating etc. I don’t suppose anyone has a direct number for Siobhan Lee the board member for complaints please.
With all the negative comments why is there rating still showing as good only 4% poor , I really don’t think so , do you?