"I have no problem recommending Whistl…"

I have no problem recommending Whistl to other users. Whistl worked well with us to ensure everything went smoothly and helped us reduce costs without compromising on quality. We hold regular meetings with the Account Manager and have good communication."
John Crookes, Directorate Business Support Manager, Doncaster Council

"Whistl - from a business perspective"

The Whistl team have always strived to learn our business so that they can work with us to build our business. All levels are extremely professional and helpful – from van drivers to account management to the senior leadership team. As with any business relationship, there have been times where we have encountered issues, but Whistl have always strived to assist us in reaching a resolution. It is refreshing to work with a team that is commercially driven, but who genuinely seem to care about our business and its success.

"Letter delivery okay"

Letter delivery okay, but they pass parcels to hermes, who are shocking.

"Awful company ,bad tracking ,fraudulent"

Awful company ,bad tracking ,fraudulent

"Awful company"

Avoid at all costs. Lied about not finding my very straight forward address when their own tracking showed the parcel never left their depot. Paid for overnight delivery, told it will now take five days. Customer service were absolutely no help and useless. AVOID.

"Package floating somewhere in the www"

My package was according to the tracking app received at whistle on the 7th of June.It is now the 15 th and after contacting them via the online chat ,lol I was told they had no further information and would likely reply by email in 1 to 2 days. I tried phoning them but was transferred to an answer machine which informed me there was no space left to leave a message.
Please avoid this company as customer service is a joke.

"Appalling"

Appalling. My plants were as dry as a bone and I am not sure if any are going to survive.

"Absolutely awful"

Absolutely awful. Told me item was delivered 'in my area'. Wasted a lot of time trying to find at neighbours etc. Tracker said confidently 'DELIVERED!'. Turned out - over a week later when I contacted them again it was gone back to the depot. It was never delivered. They just lie. It was plants so by now they will be dead so I told them to RTS. Everything about this was awful. Avoid at all costs.

"This service is just an abomination"

This service is just an abomination. Tracking information is either non-existent or (by their own estimate) 48 hours behind. The company’s overall 1* rating speaks for itself. What a terrible excuse for a service.

"Why any company uses this middle man I…"

Why any company uses this middle man I don't know. It does their business no good. I supposedly had an attempted delivery on Saturday. Both myself & my husband were in all day. We have a dog so never miss the doorbell ringing or someone knocking.
I am so annoyed. My order was a sack or bird food which I have now run out of. Maybe it was too heavy for the delivery driver and he couldn't be bothered, who knows. Hope business read these reviews, they might think again. I've had to email the seller via Amazon so that they can find out which company is delivering my goods.