"Knotty knickers sucks"

This company/scam artists are thieves. Took a month and a half to receive my order. Didn't realize when I ordered it signs you up for a subscription and keeps your credit card info. Tried to email multiple times about cancelation, just an automated response. So since I can't get a real life person to talk to about it, I cancelled my card they kept on file. Fuuuuukkkk them!

"Money taken from my account and I have…"

Money taken from my account and I have since waited nearly a month a NO package, no replies to work it out nothing! Terrible customer service. I would never recommend to anyone...honestly a joke.

"I've gotten a few pairs of cheap…"

I've gotten a few pairs of cheap underwear that broke before I even got to try them on. When I emailed them to cancel my subscription I get an automated email about receiving an email. That's not what I asked. I couldn't find a number on the website to call. It also said the email I was using did not exist as a customer so I couldn't see if I could cancel that way. Glad I paid with paypal so I can stop automated payments.

"Had to give mailman money for postage"

They actually put the wrong postage on the envelope so the mailman asked me for $2.75. How embarrassing. I'll def be canceling.

"A scam and a joke"

Placed an order and never recieved it. They refused to refund or resend the package their customer service is a joke and gives only automated responses. Over a month of emails back and forth and the sent me the same copy and paste about 10 times. I also never received a tracking number on my order despite multiple requests. They told me that m package not being delivered was my fault even though they had both of my addresses and all packages were forwarded to my new address.

"Not sure why there's so many bad…"

Not sure why there's so many bad reviews but I ordered a subscription and purchased the period pack as an add on. Received my order within 2 weeks of purchase and honestly I'm really happy with the quality. The underwear from the subscription is super cute and flirty and the period panties are a really sturdy soft breathable material. I read the reviews on here after I ordered my subscription and was worried about what I had gotten myself into but my order ended up coming on time and quality was a 10/10 and I'm pretty picky.

"Customer service is a joke"

Never received an order and never a reply from customer service.
The one order I did get took about 2 months to arrive.

"I received a WET one!!!"

I received my package today and one of them was sopping WET!!! The other two were dry, and so was the shipping package... That is absolutely disgusting. Cancelling immediately!!!

"Terrible service"

Annoying as crap. DO NOT BUY WITH THIS COMPANY. I never got my halloween package and they keep asking me to send them a pic of my underwear from that month? Mind you it’s been used so that’s gross. Plus I don’t even remember which ones they are anymore!!! I just want a refund. I’ve asked them 3x to cancel my account and I’m still getting charged. Do NOT subscribe.

"Horrible Service"

Right off the bat, they sent the wrong size. I emailed and they asked me to send a picture. Fair enough... I sent the pic with the packaging which clearly said XXL. I ordered large. They responded that now they want me to take the underwear out of the package and take a picture of the tags. I didn't originally do this as you can't return open panties. So I took a pic of all 3 pairs which was very difficult as their tags are a super light gray. They replied that they could hardly see 1 of the 3 tags, so they needed more pics.
I replied please cancel my subscription, this is poor customer service. It was obvious that they had made a mistake, but they seem to want to make it as difficult as possible to get the correct order.
I went to the site to cancel the subscription myself, but guess what? There were plenty of places to add to you order but not to cancel once you are subscribed. So now I have to call.
Good Times right there!