"A positive experience …"

A positive experience than outlined elsewhere having been customers for several years. Just prior to yesterday there were issues accessing our domains due to DNS problems. Not great but appears resolved within 24 hrs. An email to support yesterday got a timely response admitting there were DNS issues, they were on it and hoped it was now resolved. Today a follow up email explanation about .eu TLD outages cause and resolutions with further useful suggestions on additional nameserver configurations to give spread resilience. Deserving a positive thank you feedback for a timely responses to a not so good issue.

"Most of their sites are back up"

The domain name servers for their various sites appear to have been knocked out temporarily. The website Intodns showed lots of red and yellow exclamation points delineating the problem. During the day today, these disappeared step by step as they worked on getting everything running again.
My e-mail address was out of commission for 24 hours but is working again. I would rate my other experiences with this company as neutral, while noting the many warnings here.

"I am very concerned"

I am very concerned. The site and email service seems to be permanently down. Would welcome information on how to rescue my domain name.

"DOMAINS are down!!!"

All of our domains that registered with speednames.asia are currently down! I can't even reach them thru their hotline!!!

"Speednames website now seems to be…"

Speednames website now seems to be permanently down. Any suggestions as to how to rescue one's domain name from this dire operation?

"Avoid Speednames"

Avoid Speednames at all costs, this company is one of the worst to deal with. Never answer phones and vague answers to queries. At present without email facility and I'm having to chase them.
Now starting search to transfer domains and mails away from these people.

"Extremely disappointed in this company"

Extremely disappointed in this company. for ore than ten years they have received money for providing me a domain name. Now there is an administrative problem and I cant access either my account nor my domain name. They don't answer the telephone and reply on mails with vague answers only after weeks. Extremely unprofessional!

"Support"

Ayant un souci pour renouveler mon nom de domaine, le support a été efficace et rapide via mail, l'appel téléphonique étant plus difficile.

"Nothing but helpful"

Unlike others I found the support team particularly helpful . It was dismaying to be sent an initial email that said my problem might be dealt with in 5 days .But in the event, a complaint lodged early on on Friday was resolved by the end of the afternoon . Email now working again. Thank you Tracy and Mike for your persistent help

"Why are these guys still in business???"

1. Received an email saying my domain had expired.
2. Email says to call a Support number (+6562220105) to renew.
3. When I get through, speak with an arrogant CS staff who insists that I should have received the renewal email weeks ago. Told her I checked all my inboxes and spam... and I am responding to the only email I have received from Speednames.
4. After providing account authentication, she can no longer help (????) and insists I renew by sending an email.
5. The lousy Control Panel has absolutely ZERO options for self-help renewal. Dude, we are in 2021!!!
6. I am waiting for billing team to get back to me, but from the looks of the other folks who have fed back here, I am not optimistic.
5.