"extremely poor"

extremely poor. Disabled our account for no valid reason with no notification. This stopped the auto renew on our domain and we have not been able to use our domain for a number of days.
Spoken to support who state i must email billing as they cannot contact them and billing have no phone number.
No response for 4 days. totally unacceptable. avoid at all costs

"Jeg har 5 domæne hos speednames.dk men…"

Jeg har 5 domæne hos speednames.dk men kan pludselig ikke fornye dem
Og deres telefon svarre ikke og det samme på mail? Er de lukket? 2 af mine vigtigeste domæner er udløbet og jeg har stærkt brug for dem.

"Deteriorated to almost unusable."

Been with them for years (actually originally with Netbenefit who they bought out). Always been difficult to use as a non-expert bu in the last year they became impossible.
Then they cancelled my registrations due to their own billing error.
Then they didnt respond to emails.
Then they make it difficult to transfer out.
Finally I'm out and my new provider is streets ahead.

"Beyond awful. Incompetent!"

Beyond awful. Zero rating. Poor and irresponsible communication. Speednames just lost my website which was online for 20 years. No explanation no accountability. They are negligent and incompetent and I am amazed that they still exist, considering a huge number of really bad reviews and my experience so far.

"They don't respond to emails"

They don't respond to emails, and they actively try to stop you from transffering your domain away from them. Stay away from this scam company.

"Extremely bad service"

Extremely bad service. They are quick with asking for payments but do not give any client service worth the name. Stay away!

"Absolutely appalling service. Avoid at all costs"

I would like to have given no stars. Phone line goes to answer machine. You can wait for days if you like but no one will answer it. I got a reply from my email but it took 2 weeks. I then had to give them first 4 characters of password and email back to them. Still waiting for them to reply. Try invoicing you all the time when your domain is still current. Just the lack of contact with them is no good. Absolutely appalling service. I will not be renewing my domain with them.

"Hopeless"

Hopeless - they used to have an excellent service - this has completely changed to somewhat almost none-existing - just a bunch of blank pages when I log in!
My auto-renewal information keeps getting lost and now I am stuck with no domain.
You cannot call them at their number - they have a answering machine that just states that you should write their billing email acc
bottom line: STAY AWAY

"Non existent support"

They simply lost my account (I have several domains registered with them) - for more than a month I've been trying to restore the account but now "support" has simply stopped answering mail!

"Hold jer væk fra Speednames...."

Jeg har været kunde hos Speednames siden 2001. Velvidende at de ikke var de billigste på markedet, så havde de nogle gode produkter og nogle kompetente supportere, som tog ejerskab og fulgte op på henvendelser. Det kørte upåklageligt og jeg var en yderst tilfreds kunde.

Siden 2018 har stabiliteten af deres mail services været meget ustabil, men de har løbende kunnet reetablere det. Da der igen opstod problemer i marts 2020 og vi ikke kunne få adgang til 2 mail accounts i mere end 3 uger, så mistede jeg tålmodigheden. Jeg var inden da igennem 6-7 forskellige supportere fra deres globale support i Canada. Alle var venlige og hjælpsomme, men mine problemer kunne de ikke løse og de ringede ikke tilbage.

Jeg flyttede derfor mine to domæner indeholdende mailhotel til DanDomain og oplevede hvordan jeg på 24 timer var kørende igen med mails og hurtigt efterfølgende fik .com domænet overflyttet også.

Med Speednames nuværende produkter og support vil jeg ikke anbefale dem overhovedet og havde jeg vidst hvor let det var at skifte til en anden udbyder, så havde jeg gjort det tidligere efter at de første problemer opstod.