"Is it really going to take a MONTH for…"

Is it really going to take a MONTH for me to receive an order I paid fast delivery for :/, this has to be the worst customer service I have ever received. No reply to my emails or calls. At this rate I just want my money back from this excuse of a business

"Deserves a 0"

Deserves a 0. I ordered on 31st August for standard delivery which is up to 7 working days and here we are on the 8th working day and no sign of my order or any dispatched information. Had no replies from either email or phone. Who knows when i will get it! Awful awful company

"Told 5 days for delivery 2 weeks later…"

Told 5 days for delivery 2 weeks later I chased no reply next day dispatched really poor service

"Really don't bother"

Really, don't bother, don't reply to emails or phone, paid for next day delivery, took a week, trust the reviews

"Wouldn’t even give these 1 star"

Wouldn’t even give these 1 star. Ordered on the 19th august paid extra for express delivery. Still no package. Tracking still shows it hasn’t been dispatched and no answer to emails or voicemails. Avoid!

"Speedy delivery spot on thanks"

Speedy delivery spot on thanks

"I bought a bottle of Tattinger because…"

I bought a bottle of Tattinger because the delivery date was for the 31st August. A present for a very important anniversary date. I paid express delivery of £5.99. I was not kept updated when it didn't arrived in time. It finally arrived on the 2 September 2021. No apology or any response was made to my enquiries. I won't use this company again

"Do not use this company as they took my…"

Do not use this company as they took my order (approx £145) never responded and because they somehow channel their payments via a third party they invalidate a section 75 claim

"Absolutely no customer service"

Absolutely no customer service, just a holding email to say they are short staffed. I placed a £145 order with them on 12th August and it’s still not arrived on 3rd September and no confirmation that it’s even been dispatched yet.

"Avoid - Poor delivery estimates / no customer service"

Competitive prices but if you want something within in a normal delivery timeframe - especially paying for express delivery then avoid.

Took 10 days for delivery and they failed to respond via phone or email to follow up regarding my order.

Will not be using this company again, would rather pay a little more for better service.